Volendam Cruise Review

Second Mate


Helpful Votes

3 out of 5

Reviewed: 6 years ago

Embarkation was poorly handled, moving people from one line to another without any seemly good reason. Food service was at a level found in most corporately owned restaurants. There was no separate course service - no French service - no service of salad dressings. Requests for any optional items not on the menu became a challenge to the wait staff. Everyone seemed always rushed and there were long waits between some courses. Entertainment was excellent but the show room is too small to accomodate first seating therefore pushing and shoving was experienced by people anxious to see a show. The general mood of those traveling was disappointed in the level of service and the general opinion of those fellow passengers we talked with was that the crew had been so reduced in number that it wasn't possible to give anything like 5 star service.

Was this review helpful? 12

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top