Volendam Cruise Review

Reviews: 106
Helpful Votes: 441

Overall Rating:

3 out of 5
Ship: Volendam
Reviewed: 8 years ago

Embarkation was poorly handled, moving people from one line to another without any seemly good reason. Food service was at a level found in most corporately owned restaurants. There was no separate course service - no French service - no service of salad dressings. Requests for any optional items not on the menu became a challenge to the wait staff. Everyone seemed always rushed and there were long waits between some courses. Entertainment was excellent but the show room is too small to accomodate first seating therefore pushing and shoving was experienced by people anxious to see a show. The general mood of those traveling was disappointed in the level of service and the general opinion of those fellow passengers we talked with was that the crew had been so reduced in number that it wasn't possible to give anything like 5 star service.

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