Holy Mediterranean Trip

Vision of the Seas Cruise Review to Europe - Eastern Mediterranean

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 43

Overall rating:

4.4 out of 5
Vision of the Seas

12 Night Holy Land (Venice Roundtrip)

Sail date: October 30, 2010

Ship: Vision of the Seas

Cabin type: Oceanview

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

Overall it was a great cruise but a few days before the cruise ended I was noticing bug bites all over my chest. They were red and itchy and they hurt. My husband was certain it was from riding camels. The very next day he found a bedbug on his chest and after that we tore the sheets back I found more. We alerted the staff who made us abandon all of our stuff in our room. They assured us they would wash and clean all of our laundry and get us a new room. By 6 pm we still did not have a room or proper attire to go to dinner. We had to go back to our original room and get some clothes for dinner. It was quite late when they reassigned us a room and the following day was the last day of the cruise and we needed to be packing but did not receive our clothing until evening. When it arrived it had not been laundered at all, only heat treated. My expensive gown had food on it and was now ruined with stains because of the heat setting. I tried going to guest services asking for a refund or a credit for the hassle and the only thing they would offer is 20% off another trip. This was an expensive trip, it was a 2 week cruise!!! I can get 20% off a cruise just by booking online!! I am not sure I will ever book another cruise with Royal Caribbean again. They did not even try to resolve the issue. The last 2 to 3 days of my cruise were absolutely ruined by having itchy bites, not having a room, not having access to our belongings, and not being able to pack on our timeline not to mention the expensive gown that was ruined. I kuch prefer Holland America and Celebrity even if it costs a little bit more! I have never had any issues!

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Venice, Italy

5 out of 5
Gondola ride was nice but it is very overrated and not quiet and romantic like you see in the movies.

Haifa, Israel

5 out of 5

Alexandria (Cairo), Egypt

5 out of 5

Kusadasi (Ephesus), Turkey

5 out of 5

Disembarkation

5 out of 5
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8 Comments

foxmanb71    6 years ago

Looks like your review was from a cruise you took 8 years ago. The ship has been in dry dock and refurbished since then. Irrelevant review.

blanco83    6 years ago

That's horrible. Sorry you had to go through that. What cabin were you in?

twardley    6 years ago

That sounds horrendous! I would be feeling exactly the same as you in that situation. I'm wondering what room number you were in now though 🙄

andrewh    6 years ago

Yes what cabin and cabins had bed bugs on this ship ???

foxmanb71    6 years ago

What cabin?

jstephens    6 years ago

Contact corporate office.

FREEMANSTRAVEL    6 years ago

The same thing happened on our cruise to people in our group. The only difference was they received a full refund for the inconvenience and a different cabin. Maybe talking to someone else once you're home may give you better results. Hope you have a great cruise next time.

Copentravelcom    6 years ago

I think Celebrity and Royal Caribbean are owned by same 'company'. Sorry that happened to you.