Vision of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Not up to par

Sail Date: July 03, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Suite

The ship is well maintained and very clean.  The dining room service was very good.  However, we found the food in the main dining room to be bland and unappetizing,  especially a salmon dish.  The escardo  or snails had a off, fishy taste.  This was not in line with our  many prior cruises with RC.  The food was much better in the Windjammer Cafe.

The bar service at the pool bar and the casino was very poor.  Instead of attempting to serve in some order, service was provided to whoever presented in front of the server, leaving those of us on the fringe of the knot at the front of the bar waiting while others were served without a wait.  On three occasions, people flat out lied that they were next in line and were served while we could only complain.  This treatment is not acceptable.  To make matters worse, we did not see  servers circulating in the pool area, making a trip to the bar unavoidable and unpleasant.

Finally, our unassisted departure was to begin in the R bar deck 4.  The passengers  soon overflowed and was directed into a dining room where we interfered with the service, blocking pathways with our luggage.  We were not told why or how long we would wait.  After about 45 mins., we had to take the stairs to deck 1 to leave the ship.  Information and direction was lacking.


Ship Quality
Very clean
Food and Dining
Service and Staff
Children's Programs N?A
Onboard Activities
Destinations and Excursions N/A
Cabin / Stateroom
The very best thing was our room. Very large and the balcony was twice the size of the regular room's.
Cozumel, Mexico
The merchants were friendly but not pushy. Most would negotiate a lower price, if asked.

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