Terrible Cruise Support and place to get Covid

Viking Polaris Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 41

Overall rating:

2.6 out of 5
Viking Polaris

Sail date: March 16, 2024

Ship: Viking Polaris

Cabin type: Suite

Cabin number: 4027

Traveled as: Couple

Reviewed: 8 months ago

Review summary

Our connecting flight booked by Viking was cancelled and we missed catching the boat. Viking "877..." service offered us, contrary to their e-mails, ZERO support. Actually, worse than ZERO as we found out BY ACCIDENT, they did offer help to other passengers in the same situation. There was almost no Hygiene rules and 3/6 of us ended up getting Covid on the last day of the cruise.

Embarkation

1 out of 5
We missed the embarkation because of Viking booked flight was cancelled and Viking offered NO support

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Entertainment

1 out of 5
There was ONLY 2 shows that were GOOD by singer Marc

Service and Staff

4 out of 5

Ship Quality

1 out of 5
We were 3 couples, 6 people. 3 of us god covid!!

Cabin / Stateroom

3 out of 5

Ship tip

Dont go. WAYYYYY over priced, under delivered

Ports of call

Valparaiso (Santiago), Chile

1 out of 5

Iquique, Chile

2 out of 5

Callao (Lima), Peru

2 out of 5

Manta, Ecuador

2 out of 5

Panama Canal Transit

3 out of 5

Colon, Panama

3 out of 5

Cozumel, Mexico

3 out of 5

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Disembarkation

5 out of 5
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8 Comments

Gwbigdog     8 months ago

Thanks for sharing

davidemorris2     8 months ago

I don't buy your comments!

Lounray     8 months ago

Wow, thanks for sharing

byhisgrace     8 months ago

Yikes 😳 sorry

cruising2004     8 months ago

javawoody     8 months ago

I can’t believe you only rated the Panama transit at three stars.

karlgrgurich     8 months ago

Gee sorry for your experience

HeavySeas     8 months ago

Thanks for sharing