Beautiful castles!

Item: Viking Kvasir
Rating: 3.2
Author: rober53184

Viking Kvasir Cruise Review to River Cruises - Europe

rober53184

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 78

Overall rating:

3.2 out of 5

Verified Review

11 Night The Swiss Alps To Paris (Zurich To Paris)

Sail date: August 10, 2019

Ship: Viking Kvasir

Cabin type: Balcony

Cabin number: 301

Traveled as: Couple

Reviewed: 5 years ago

Review summary

We had believed the Viking TV commercials and expected a much more intimate upscale cruise. We are experienced cruises and have had much better food, entertainment and relationships with the crew on much larger ships. The high point of this cruise is the one day cruise past all the castles.

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5

The entire dining experience was not what we expected. All of the passengers enter the dining room at the same time each night. This makes for a very chaotic start to dinner and it's hard to find a table to eat with friends or a window table to enjoy the view. The food choices were nothing special either.

Onboard Activities

2 out of 5

They offered a short port lecture most evenings.

Entertainment

2 out of 5

I did hear the piano player a few times.

Service and Staff

3 out of 5

Nothing special with the personnel. The cruise director was very cold and seemed very stressed.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

The cabin was very thoughtfully arranged.

Ship tip

Don't rely on the glitzy commercials that Viking puts on TV. It is not a fancy upscale cruise.

Thumbs up

Ports of call

MOTORCOACH TRANSFER ZURICH TO BASEL

3 out of 5

Basel, Switzerland

2 out of 5

The hotel Viking uses is in an industrial area, way far from any site seeing or shopping.

Thumbs Up 0

Strasbourg, France

5 out of 5

This was one of the prettiest cities on the tour and the weather we had was great.

Thumbs Up 2

3 out of 5

3 out of 5

3 out of 5

3 out of 5

Bernkastel, Germany

3 out of 5

Trier, Germany

3 out of 5

End Of Vacation

4 out of 5

We went to Luxembourg and then on to Paris. The WW2 cemetary visit was moving.

Thumbs Up 1

Disembarkation

3 out of 5

1 Comment

VikingCruises 5 years ago

We appreciate you taking the time to provide a review of your recent Viking voyage, rober53184, though we are disappointed to learn of your disenchantment. Nevertheless, we are interested in learning more about how we could have provided you the five-star journey you’d envisioned and welcome any additional comments at TellUs@vikingcruises.com. Thank you and have a lovely day.

Thumbs Up 0

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