Nice cruise, but did not live up to our high expectations.

Viking Gefjon Cruise Review to River Cruises - Europe

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 17

Overall rating:

4.3 out of 5
Verified Review
Viking Gefjon

14 Night Grand European Tour Westbound (Budapest To Amsterdam)

Sail date: August 15, 2023

Ship: Viking Gefjon

Cabin type: Suite

Cabin number: 304

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Viking, through its advertisements, created high expectations which were not realized. The issues that we had were that the food was bland; not gourmet quality. Not even close. Those who we spoke with fully agreed. However, the service was excellent, and we overall enjoyed the experience. We wouldn't rule out another cruise with Viking now that our expectations are less. Another issue that we had was that when the ship fell behind schedule due to a malfunctioning lock, they decided to make up the time by reducing the time that we had on our excursion to Salzburg by approximately 2 hours, thus limiting our free time in a destination that we paid over $500 for to a mere one hour. We suffered in order for the ship to catch up to their schedule. No apology or even explanation was issued. It seemed like they hoped that we wouldn't notice. The Amsterdam experience was disappointing. We were relegated to a Hotel well outside any central location. And the Walking Tour compounded the problem; only touring sites outside the Old Town.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5
Food was very bland. Similar to a three stars on Yelp.

Onboard Activities

3 out of 5
Not much offered.

Entertainment

3 out of 5
The pianist was fine, but the music was dated. It would have been far more entertaining to have a classical trio that would match Viking's image more than a lounge entertainer playing something similar to elevator music.

Service and Staff

5 out of 5
Service was great.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Very nice. It met our expectations.

Ports of call

Budapest, Hungary

5 out of 5

Vienna, Austria

5 out of 5

Melk, Austria

5 out of 5

Regensburg, Germany

5 out of 5

Nuremberg, Germany

5 out of 5

Bamberg, Germany

5 out of 5

Wurzburg, Germany

5 out of 5

Wertheim, Germany

5 out of 5

Cruise Rhine River

5 out of 5

Koblenz, Germany

5 out of 5

Cologne, Germany

5 out of 5

Kinderdijk, Netherlands

3 out of 5

Amsterdam, Netherlands

2 out of 5
We were placed in the Pestana Hotel which is far from the Old Town. Also, the Walking Tour went from the Hotel to the Museum area. The tour guide did not take us into the Old Town, nor did he even mention that it was worth visiting. Worst tour of the entire tour.

Disembarkation

5 out of 5
Was this review helpful? 17

3 Comments