Viking Freya Cruise Review to River Cruises - Europe

Purser

Experience
1 cruise (first)

Review
1

Helpful Vote
1

1 out of 5

Cruise Aborted by Ship Crash into Bridge

Sail Date: September 10, 2016

Reviewed: 2 months ago

Traveled As: Couple

Room Type: Balcony

Cabin: 333

Viking tried to make the best of a bad/tragic situation. Result was more a bus tour than a cruise and not at all what we expected. I trust that Viking will do right by the passengers in terms of compensation, but that remains to be determined.

Cabin / Stateroom
Small, tight.
Embarkation and Disembarkation
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining

Tip

Insist on identification and correction of the root cause(s) of the Freya bridge crash (wheelhouse retraction malfunction or human error).



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