Cruise Aborted by Ship Crash into Bridge
Viking Freya Cruise Review to River Cruises - Europe
Romantic Danube - Budapest to Nuremberg
Sail date: September 10, 2016
Ship: Viking Freya
Cabin type: Balcony
Cabin number: 333
Traveled as: Couple
Reviewed: 8 years ago
Review summary
Viking tried to make the best of a bad/tragic situation. Result was more a bus tour than a cruise and not at all what we expected. I trust that Viking will do right by the passengers in terms of compensation, but that remains to be determined.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Cabin / Stateroom
Ship tip
Insist on identification and correction of the root cause(s) of the Freya bridge crash (wheelhouse retraction malfunction or human error).
Ports of call
5 Comments
Mcousineau 8 years ago
We were on Viking Freya just before you (Aug 27-Sept 3) and our trip was terminated due to a broken lock in the canal on Day 1. Don't hold your breath for any compensation from Viking. They offer vouchers for future travel only. We left the ship on Aug 30 because no direction was forthcoming from Viking Corporate. Instead they decided to just bus passengers from town to town and hope for the best. We are suing Viking for a proportionate share of the cruise fare. Don't be intimidated by the terms and conditions.