Excellent service and the perfect size ship!

Viking Atla Cruise Review to River Cruises - Europe


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 12

Overall Rating:

5.0 out of 5
Verified Review
Romantic Danube - Budapest to Nuremberg
Sail Date: August 07, 2016
Ship: Viking Atla
Cabin Type: Balcony
Cabin Number: 317
Traveled As: Large Group
Reviewed: 1 year ago

This cruise was made exceptional by Viking.  Their staff is very well trained, experienced and very personable.  The staff appears to be enjoying their jobs, which, in my opinion, is a sign of a well managed organization.  Everything under their control went smoothly, however when something not within their control (delays at the locks) the staff went out of their way to be sure the passengers were impacted as little as possible.  We really felt we were important and and appreciated as passengers.  We have already booked a Viking Ocean Cruise because of this experience. 

Food and Dining

5 out of 5
regional food...but EXCELLENT portion sizes, very well prepared.

Onboard Activities

5 out of 5
Mario, our program director was excellent!

Entertainment

3 out of 5
The music provided in the lounge was fair at best. Not much variety and it all sounded the same..however, we still danced and had fun!

Service and Staff

5 out of 5
Emeric, Sasha, Arial, and Armando were the best!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
For some reason, Viking upgraded us to a suite...our cabin # was 320. It was wonderful!

Ship Tip

Inquire about the daily schedules in advance of departure. We would have arrived in Budapest a day early if we had known there was such a short time there. had we known other cities were half day stops we may have arranged our schedule differently.

5 out of 5
5 out of 5
5 out of 5
5 out of 5
5 out of 5
we did the excursion to Munich, thus missing everything about Regensberg.
5 out of 5
pretty cool to go up and down in the locks.
5 out of 5
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