Service is going down hill.

Ventura Cruise Review to Canaries

Cruises: 7+ cruises
Reviews: 7
Helpful Votes: 128

Overall rating:

2.8 out of 5
Ventura

Canary Islands

Sail date: October 29, 2018

Ship: Ventura

Cabin type: Balcony

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

Best kids club. It sails out of Britain. Apart from these I would probably go with a different cruise line.

Embarkation

5 out of 5
Very quick and good.

Ship experiences

Food and Dining

2 out of 5
Buffet choice of food is very poor. Ships food in general has a very poor taste.

Onboard Activities

1 out of 5

Reception Desk

1 out of 5

Very poor, long queues, poor knowledge, not very good at answering the phone.

Entertainment

3 out of 5

Children's Programs

5 out of 5
Very good. Only thing it needs to open at 5:45pm to allow people to stand a chance of getting a table for two.

Service and Staff

2 out of 5
I am not sure if it is a case of they don't understand or they don't listen or even they don't care.

Ship Quality

1 out of 5
I would expect to see more cleaning of people contact points, for example hand rails, lift buttons, etc.

Cabin / Stateroom

4 out of 5

Ship tip

Take a rethink before booking.

Ports of call

Southampton (London), England

3 out of 5
This is were we meet the ship.

Funchal, Madeira

4 out of 5
Had to pay for a shuttle bus.

La Palma, Canary Islands

3 out of 5

Gran Canaria

3 out of 5

Lanzarote

1 out of 5

Disembarkation

4 out of 5
Very good.
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5 Comments

martinrob    6 years ago

I am picky but there was nothing to be picky about. Everything was perfect

dengage    6 years ago

Theo in the Baytree always goes the extra yard to accommodate guests, always gets us a table for 2 and no waiting, 5 stars for Theo from us๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ

onlysail    6 years ago

Also if you want to get a table for 2 you can get a pager. We have never waited more than 20 mins. Opening sooner would just mean tables for 2 would go sooner

onlysail    6 years ago

Never found any of this true on any p&o ship Guess your the picky type

graham123    6 years ago

โ˜นโ˜น

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