HORRIBLE CONDITION of HOLLAND AMERICA'S CRUISE SHIP

Item: Veendam
Rating: 3.2
Author: raycasas

Veendam Cruise Review to Cuba

raycasas

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 15

Overall rating:

3.2 out of 5

Verified Review

10 Night Authentic Cuba (Ft. Lauderdale Roundtrip)

Sail date: January 25, 2019

Ship: Veendam

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Holland America should have told passengers about the Veendam's horrible condition before departure. There should be NO REQUIRED set gratuity amount and no hotel tax!

Embarkation

3 out of 5

Outstanding

Ship experiences

Food and Dining

3 out of 5

Food & Beverages were excellent p

Onboard Activities

2 out of 5

Pools & hot tubs OK

Entertainment

3 out of 5

Good

Children's Programs

No kids with me

Service and Staff

4 out of 5

Excellent

Ship Quality

1 out of 5

The Veendam had four elevators on the rear of the ship with two of the elevators not working most of the trip. One elevator was never fixed. Real long wait times!

Cabin / Stateroom

2 out of 5

The cabin needed refurbishing