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HORRIBLE CONDITION of HOLLAND AMERICA'S CRUISE SHIP

Veendam Cruise Review to Cuba

Cruises: 7+ cruises
Review: 1
Helpful Votes: 16

Overall rating:

3.2 out of 5
Verified Review
Veendam

10 Night Authentic Cuba (Ft. Lauderdale Roundtrip)

Sail date: January 25, 2019

Ship: Veendam

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Holland America should have told passengers about the Veendam's horrible condition before departure. There should be NO REQUIRED set gratuity amount and no hotel tax!

Embarkation

3 out of 5
Outstanding

Ship experiences

Food and Dining

3 out of 5
Food & Beverages were excellent p

Onboard Activities

2 out of 5
Pools & hot tubs OK

Entertainment

3 out of 5
Good

Children's Programs

No kids with me

Service and Staff

4 out of 5
Excellent

Ship Quality

1 out of 5
The Veendam had four elevators on the rear of the ship with two of the elevators not working most of the trip. One elevator was never fixed. Real long wait times!

Cabin / Stateroom

2 out of 5
The cabin needed refurbishing

Ship tip

The ship needed complete refurbishing!

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5
No excursion
Thumbs Up

Cozumel, Mexico

4 out of 5
Non Holland Excursion
Thumbs Up

Belize City, Belize

4 out of 5
Non Holland Excursionnon
Thumbs Up

Mahogany Bay, Roatan, Bay Islands, Honduras

4 out of 5
Non Holland Excursion
Thumbs Up

CIENFUEGOS, CUBA

4 out of 5
Art District Excursion...overpriced
Thumbs Up

Falmouth, Jamaica

4 out of 5
Non Holland Excursion
Thumbs Up

Half Moon Cay, Bahamas (Private Island)

4 out of 5
Beautiful Island...Horrible Holland America BBQ
Thumbs Up

Disembarkation

4 out of 5
Excellent
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2 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.
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kmiller4    5 years ago

We were on the same sailing. The state of the ship as far as disrepair was terrible. I posted pictures of the brown water in our stateroom bathroom, broken/missing tiles around hot tub, and broken elevators on my review.
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Other reviews of this sailing

Enjoyable 10 days cruise.