Will never sail with Holland America again!!
Veendam Cruise Review to Canada, New England, New York
The destinations were all wonderful and well worth seeing (except for one) and the bulk of the staff worked extremely hard and were helpful and accommodating, BUT the corporation let them all down. I paid extra for a Verandah that due to maintenance issues could barely be used --- front desk staff were not helpful in fixing problems. So, although the places we visited and the staff were all lovely, I was very disappointed with the lack of response to a number of situations, too numerous to mention --- but I will be writing a formal letter of complaint to Holland America and although I have cruised with them before, I would never cruise with them again!
Food and Dining
Service and Staff
Cabin / Stateroom
Do not sail on this ship - very tired and old looking, cabins extremely small, all in all, not a happy experience.
Ports of call
Quebec City, Quebec Did not visit port
Charlottetown, Prince Edward Island Did not visit port