Mediterranean flavours

TUI Discovery Cruise Review to Europe

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 56

Overall rating:

3 out of 5
TUI Discovery

Highlights of the Mediterranean

Sail date: October 21, 2017

Ship: TUI Discovery

Cabin type: Balcony

Cabin number: 6048

Traveled as: Couple

Reviewed: 3 years ago

Review summary

We have been on over thirty cruise to date 97% with Thompson’s we have enjoyed most even when it went wrong all the good things out weighed the bad We have now said that we will never ever waste any more money on a Thomson holiday I will never darkened there door again They don’t care about customer care anymore they seem to think they don’t need to bother

Embarkation

1 out of 5
We were collect from hotel no problem We were off loaded at the port where the coaches were unloading cases Nobody could speak English they were directing us to leave our case with no cabin numbers or information as to who they belonged to Fortunately the mini bus driver return to pick us up and transport us to the terminal We were then forced to wait inside the minibus while two coaches and another mini bus off loaded We were at the terminal building before them I did complain but as is the norm with tui my complaint was ignored

Ship experiences

Food and Dining

1 out of 5
Cold cold and even colder in the buffet As for the restaurant slow slow and slower Is 3 hours for a thre course meal the norm

Onboard Activities

3 out of 5
Ok

Entertainment

3 out of 5
Ok

Children's Programs

No kids with us

Service and Staff

3 out of 5
Room steward our room never saw a vacuum cleaner for 4 days I dropped a corner (small ) of an envelope which was there for 4 days before it went It was by the door to the balcony in full view

Ship Quality

3 out of 5
Ship was ok but it is showing it’s age

Cabin / Stateroom

3 out of 5
Cabin was ok sink in bathroom was cracked which I was surprised at that it had not been replaced

Ports of call

Palma De Mallorca, Balearic Islands

4 out of 5
It’s what you expect

Messina, Sicily

4 out of 5
It was a working port we did berth near to the town

Naples, Italy

5 out of 5
Close to taxis to get you to the town etc

Marina di Carrara

3 out of 5
Must have been ok can’t remember to be honest

Villefranche-Sur-Mer, France

4 out of 5
It was a tender we did find it ok but we were concerned about getting back on board

Patmos

5 out of 5
Very friendly place curtesy bus laid on

Disembarkation

1 out of 5
We book our holiday with times to suit us ie we were supposed to be flying home at 01.00pm giving us time to get up ready to depart at a reasonable time Tui changed our flight forcing us to have to get up a 05.00am when you are on holiday just what you want
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