Great

Sun Princess Cruise Review to South Pacific - Australia

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 3

Overall rating:

4.4 out of 5
Sun Princess

4 Night Australia Getaway (Brisbane Roundtrip)

Sail date: September 06, 2017

Ship: Sun Princess

Cabin type: Balcony

Cabin number: 624

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Biggest let down. They kept taking money out of my bank account even after bill was paid and finalised. Now trying to get it back. Keep an eye on your bank account.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Great

Ports of call

Brisbane, Australia

3 out of 5

Airlie Beach, Queensland, Australia

5 out of 5

Disembarkation

5 out of 5
Was this review helpful? 3

8 Comments

cymel    6 years ago

Let your bank know you are travelling, where and when. There should be no problems with any of your cards then.

Donnarobinson    7 years ago

Good idea I will do the same from now on as well

Donnarobinson    7 years ago

I love the cruise and I would go again. This is the only let down. My funds all got fixed this morning. 9 days after cruise. I can't wait to go on my next cruise. But I won't be using my Visa card again. ☺️

bellakeetah    7 years ago

I had that happen to me but it was a very easy fix, they charged me the total of my stateroom this morning but i still had all the pending charges taken out. Princess were more than happy to help and faxed a letter to my bank to release the pending funds

rfautry    7 years ago

Often due to holds on account which fall off in normal banking cycles. Been through same with credit card but many do not notice it on card because it is removed in time but it will affect spending ability until removed. If using credit or debit be aware of this before sailing.

Donnarobinson    7 years ago

And yes I have my statements to prove it.

Donnarobinson    7 years ago

My travel agent contacted the ship yesterday.

GIL155    7 years ago

VERY strange! Do not recall hearing of this issue. Maybe ... nah, couldn't be!

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