Star Princess Cruise Reviews - Reviews

The scenery, the people and the entertainment were my favorite things. Everything was so coordinated! I would definitely recommend Princess to anyone going to Alaska

The best part of the cruise was cruising Glacier Bay. It was absolutely beautiful and the ship got really close to the glaciers. We were able to experience some of them calving and it was amazing to hear the thunderous noise as the ice dropped into the ocean. The boat was well maintained and the food was fairly good. We had nice interactions with the staff. We saw a few shows which were also okay. My son went to the kids club a few of the days and had fun there. I wish he had more time to make some friends but at least he had things to do. 

Had a wonderful tour\cruise.  One major contributing factor was the excellent weather allowing max visibility and comfort.

All tours were arranged through Princess lines and each tour bus was close to the ship, timely and informative. Last cruise booked two cruises thru Crusiesonly and were a bust.

The natural history tour was only fair. Suggest take the wildlife tour as those raved about diversity of animals seen. 

Wonderful cruise. We were lucky with beautiful weather. Glacier Bay National Park and the cruise out of Skagway in the evening were breathtaking highlights.  I would definitely recommend this trip to others.

The cruise was very enjoyable.  The food was good and there were many activities available.  The entertainment could use upgrading.  And, the embarkation process to get a shuttle to Vancouver was horrible.

We had a wonderful time with our daughter and her family.  Plenty to do for all three generations.  The onboard naturalist what a wonderful surprise.  Her lectures and exhibits were very helpful and interesting.  My only complaint was that the onboard staff seemed a bit stretched.  The university of Alaska Museum is a must see in Fairbanks.  There is a free shuttle from the lodge.

We enjoyed our vacation to Alaska....in Star Prince cruise....We had a lot of fun....and the service we got was outstanding!!!! I will recommend this cruise to every one ...

We had a wonderful trip. The princess lines gave us excellent service and the coach service was also excellent. The drivers were very informative. We were blessed with good weather and got many pictures around ,Mount Denali,. Enjoyed all of the land trip. It was well worth the investment.

We had a great time! But I doubt we would take another cruise to Alaska.. This was a once in a lifetime trip for us. We typically travel to Mexico and the Caribbean staying in all inclusive resorts

our cruise portion was what we expected, excellent! It was also nice to receive a few surprises from Princess and from during the cruise. But the air portion was far from acceptable. We chose to use Princess EZair as it guaranteed getting you onto your cruise ship even if there were flight issues to prevent a timely boarding ( cancelled flights or missed connections, etc.) 

We arrived the day before our cruise, so this feature really didn't help us, and the small print (after purchase) did not provide similar guarantees for the return flight.

We purchased our cruise 5 months in advance with non-stop flights. Our arrival and departure times were not optimal (arrival into Vancouver late so as to preclude any enjoyment of the departure city) and return flight scheduled for early morning, again precluding any city exploration with he added stress of getting to the airport from the ship on time. Then, to add to our stress, Princess changed our non-stop return flight to a connection in Denver. They said there was no non-stop available within "their parameters". I contacted the airlines to discover that there were available flights with space. At the airport the non-stop was departing at the next gate. I inquired t the desk and told the only reason they could assume for our change was cost. Our flight was late of course. At our connecting flight e were the last to board. This was made possible because of a delay for the connecting flight!

in short, EZair is focused on cost savings to Princess rather than comfort/convenience of the customer. This was quite different from their attitude on the cruise and to say we were disappointed is an understatement.

I can now say that I've been to Alaska. The cruise was exactly what I thought it would be. Princess is a reputable cruise line and the Star was a nice ship. I was a bit hesitant a few days before departure because the noro virus was present on the ship but all of the precautions that the cruise ship took to remedy the situation worked because our cruise was norovirus free! The ship was spic and span and the staff members were very diligent in keeping it that way. Our balcony suite was perfect since we could enjoy the beautiful scenery right from our room since the temperature was in the 40's and 50's most of the time. The food and entertainment was just ok. The ports of call were fine and the excursions that we took were fine too. All in all, the trip was what I thought it would be. I saw Alaska so it's checked off the bucket list. I would cruise with Princess again in the future. 

I had never been to Hawaii so I wanted to experience a little of everything, and this was such a perfect way to do it if you can spare the time. It afforded us the opportunity to have a very relaxing vacation at the beginning, on the ship, then some very busy days on each island, and then another totally kicked back little vacation on the way back. A perfect break, but honestly I never wanted it to end.

Very friendly and helpful crew! The dining room menu was excellent.  Very nice selection and variety. We opted for 'anytime' dining and we loved having flexibility with the time of our dinner and also being able to choose if we wanted to share a table, or have a romantic dinner for two. I loved the buffet on the Lido deck! Other cruise lines have more of a 'food court' style buffet where you put in your order, they make it and give it to you. I loved being able to actually choose the pieces of food you want to eat. We came away feeling like we had when we celebrated our honeymoon - reconnected, refreshed and in love! 

We are happy of this cruise trip basically to have a free vacation wherever what we want in the ship without any arrangement and schedule set and followed daily. We also freely made decision whatever we like to do for the excursions. Luckily, there were beautiful and sunny cool weather at all the excursions except two days rainy windy and high waves that made us dizzy and uncomfortable during the trip from Santa Barbara to San Francisco. We hope the food could more improved although it was not bad. Anyway it was a not too bad and wonderful experience at this vacation!

This trip was in celebration of our 60th wedding anniversary.  We have been to Hawaii many times before, but had always flown.  Here the cruise was the vacation.  We especially enjoyed the "Ultimate Ship Tour" where we were able to see behind the scenes of the working areas of the Star Princess.  We toured the galley, engine room, print shop, photo shop, theater backstage, food storage, and finally the bridge, with a personal visit with the captain.  Lots of entertainment, great food, many special interest groups to meet.  Wonderful fifteen days.

Dinning was great.  Service, especially in Portofino main traditional dinning room. Our table service, Susan and Awan were fantastic.  Choices were appropriate for a trip to Hawaii.   Bed not too great,; the bed had a lump right in the center, but cabin service was very good.

The marvelous entertainment greatly enhanced the two five-day periods at sea. The food, service, and other features on the ship compare well with other cruises. On our first visit to Hawaii, the cruise allowed us to sample the highlights of 4 islands. We now have ideas of what we might like to see on future.visits. However, disembarking in the morning and having to return to the ship in the evening limited our activities at each port. By planning ahead, we made the best of the time each place, but the implementation of the plans hit a few snags. We recommend renting cars immediately at each port to allow more options.

Lots to do and see on the cruise. Great excursion to Buchard Garden. Good shows on board the ship. Food at the Horizon court buffet was just so so. Bland tasting food and not a lot of meat choices. Ordered room service for breakfast one morning and the food never came, so we went to the buffet. So the service was not what I expected. Anytime Dining option resulted in some long waits.

Trip was great. Only thing is Princess should update the Star Princess with more outlets for Tech gear that everyone now has. Also the Internet is outrageously priced, why not free Wi-Fi like most hotels?

We were fortunate and had terrific weather, the highlights were Stanley and Puerto Montt. Food was pretty good for the most part, I had a great stateroom steward. Most of the entertainment was enjoyable and truly entertaining. The decor of the ship was very tasteful and attractive.

The shore excursion staff was less than helpful and, because of them, I will think twice about booking Princess. It took two days to get our dining arrangements changed (there were three of us traveling together but we had been booked in separate dining rooms). They ignored us the first day, the second day finally responded, but none too friendly.

Gentleman in the computer room was very helpful and accommodating when passengers needed help or made mistakes and so they were charged unintentionally for the internet. That was a plus. I noticed him refund and explain what had happened to more than one passenger, including me.

Shows got filled up quickly, so often there wasn't space, even 20 minutes ahead for the early show. That was a great inconvenience. It seems there is a better way to handle it. It can be difficult for elderly people, the clientele of this particular cruise, to stay up until the 10:15 show. 

The cruise line encourages passengers to use their stateroom restrooms, however I didn't feel the public restrooms were kept up very well at all compared to other cruise ships I have been on. Nor were there very many. 

There were not as many onboard activities and games as I have seen on other cruise lines. That was a minus. It would have been very nice to have more of a variety of activities and have them more often. The activities staff was excellent, however.

Princess did a very poor job of tendering in two ports, especially Punta Arenas, Chile. That was one of the worst tender experiences I have ever had. They did a terrific job in Puerto Montt. The problem with poor tendering is that it takes port time away from everyone on the ship who paid to come to see that destination.

Overall, the destination was amazing, but Princess was lacking. I will book other cruise lines before I book them again.