Great staff and service, but this ship needs updating and repairs

Star Princess Cruise Review to Hawaii

Cruises: 7+ cruises
Review: 1
Helpful Votes: 15

Overall rating:

4 out of 5
Verified Review
Star Princess

15 Night Hawaiian Islands (Los Angeles Roundtrip)

Sail date: November 04, 2018

Ship: Star Princess

Cabin type: Inside

Cabin number: B743

Traveled as: Couple

Reviewed: 1 year ago

Review summary

The service staff (room stewards, diningrooms) were outstanding. They really wanted to please you. The condition of the ship was disappointing since we'd been told that it had just been refurbished in 2017. Elevators rattled, the drawers in our stateroom wouldn't close, and interestingly, the exterior floors were very slippery. The Captain was very outstanding - very friendly; very experienced. Would love to sail with him again.

Embarkation

5 out of 5
Very quick, efficient - the best I

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

This is an older ship and although they claim recent refurbishment, the ship does show its age. Walls, handrails have a worn look, chairs in the bars need repair and some were even dusty!

Ports of call

San Pedro (Los Angeles), California

Hilo, Hawaii

4 out of 5

Honolulu, Oahu

4 out of 5

Nawiliwili, Kauai

4 out of 5

Lahaina, Maui

4 out of 5

Ensenada, Mexico

Disembarkation

5 out of 5
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