Star Princess Cruise Review to South America

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Rio to Santiago Cape Horn Cruise

Sail Date: January 04, 2016

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Balcony

Poor organization and communication with passengers. Embarkation in Rio was and a half hour nightmare. Ship was shabby and in need of refurbishment. We got stranded in Punta Areas for 6 hours and were left standing in the cold, damp terminal for hours without information from Princess. 2 ports of call were cancelled because of weather, which I understand, however no supplementary arrangements were made.  This is an exciting trip but the Star Princess was an unpleasant experience at best.  I am a very experienced cruiser , this was the worst ever.

Cabin / Stateroom
Cabin was OK but old.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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