Rio to Santiago Cape Horn Cruise
Poor organization and communication with passengers. Embarkation in Rio was and a half hour nightmare. Ship was shabby and in need of refurbishment. We got stranded in Punta Areas for 6 hours and were left standing in the cold, damp terminal for hours without information from Princess. 2 ports of call were cancelled because of weather, which I understand, however no supplementary arrangements were made. This is an exciting trip but the Star Princess was an unpleasant experience at best. I am a very experienced cruiser , this was the worst ever.
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