Passenger Service

Star Princess Cruise Review to South America
Experience: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

3 out of 5
Verified Review
Star Princess

14 Night Cape Horn Route To Rio (Santiago To Rio De Janeiro)

Sail Date: December 21, 2015

Ship: Star Princess

Cabin Type: Balcony

Cabin Number: C730

Traveled As: Couple

Reviewed: 2 years ago

Review Summary

The cruise was fine, the fact that we had seen al the cruise staff shows on the first half the cruise made it alittle disappointing. the other entertainers were not very good. The tours were very poor and not anywhere close to vaue for money. One was cancilled and two of the places we visited the shops were closed.

The passenger service was very poor, it seemed like they did not know what they were doing. An example of this I asked one of them about logging on to my stateroom account and I was having problems logging on and his answer was have you had your cell phone next to your cruise card. By the way the cell phone next to your card semed to be the standard answer for any problem.

Ship Experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

The ship badly needs servicing the ladies tiolets were constantly out of order. Part of the ceiling fell down on a friend of ours. The seems like it is wornout.

Ports Of Call

Valparaiso (Santiago), Chile

3 out of 5

Punta Arenas, Chile

1 out of 5
Did not go there

Ushuaia, Tierra Del Fuego, Argentina

3 out of 5
go there on a day the shops are not closed

Cruise Cape Horn

1 out of 5
not alot to see

Port Stanley, Falkland Islands

3 out of 5

Buenos Aires, Argentina

3 out of 5

Montevideo, Uruguay

1 out of 5
go there on a day the shops are not closed

Rio De Janeiro, Brazil

5 out of 5
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