Good itinerary, tired ship and crew

Star Princess Cruise Review to Hawaii
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 38

Overall Rating:

3 out of 5
Verified Review
Star Princess

15 Night Hawaii (San Francisco Roundtrip)

Sail Date: April 29, 2015

Ship: Star Princess

Cabin Type: Inside

Cabin Number: B217

Traveled As: Couple

Reviewed: 3 years ago

Review Summary

As Platinum members of Princess' Loyalty program, we have come to know and appreciate the company's ability to provide quality service.  This ship is tired, constant plumbing problems and a really bad smell; the crew was lackadaisical. We loved the itinerary and haven't given up on Princess, but when it comes to the ship's overall management, we rate this at the bottom.

Ship Experiences

Food and Dining

3 out of 5
Dinner in main dining room was good; otherwise food was mediocre.

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Entertainers (comedians, singers, musicians) brought to the ship from outside were significantly better than the staff entertainers.

Children's Programs

N/A

Service and Staff

1 out of 5
Rarely did the wait staff smile; we waited a long time for anyone to clear off a table; service has been much better on other Princess ships.

Ship Quality

1 out of 5
Sewage smell pervaded many decks; we had ongoing plumbing problems in our cabin.

Cabin / Stateroom

3 out of 5
Ongoing plumbing problems

Ship Tip

The ship is tired, old and poorly managed. Unless you are wedded to the itinerary, find another ship to travel on.

Ports Of Call

San Francisco, California

3 out of 5

Honolulu, Oahu

5 out of 5
Excursion to the USS Arizona Memorial was perfect.

Nawiliwili, Kauai

1 out of 5
the Mud Bugger Excusion was overrated and signficantly overpriced. Would not recommend.o

Hilo, Hawaii

3 out of 5
Great bus driver; too many commercial stops where you are encouraged to make a purchase.

Lahaina, Maui

5 out of 5
Walking Tour was definitely a great way to see and learn about the island.

Ensenada, Mexico

3 out of 5
N/A - For such a short time on shore, we chose not to get off the ship.
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