Star Princess Cruise Review to Hawaii

Contributor Level: Third Mate

7+ cruises


Helpful Votes

3 out of 5

Princess inept transfer service caused miising sailing

Sail Date: March 05, 2014

Reviewed: 3 years ago

Traveled As: Singles/Friends

Room Type: Balcony

After Star Princess left without us aboard at LA on March 5, 2014 due to their Transfer representative errors, We flew to Hilo , Hawaii to catch Star Princess  at Hilo on March 10,2014.  Once aboard the ship it was fine but we are still waiting to be reimbursed for the flight to Hawaii to catch up the ship. When they picked us up at the LAX airport the driver of the Taxi that Princess representative picked did not know how to get to the pier. The taxi got lost causing us to miss the sailing. If we had been able to pick our own shuttle we would have gotten to the pier in ample time before saling.

Ship Quality
Food and Dining
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Service and Staff
Children's Programs N/A
Onboard Activities
Destinations and Excursions


Go to the Horizon for lunch when ship is in port

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