Great staff and service, but this ship needs updating and repairs
Star Princess Cruise Review to Hawaii
15 Night Hawaiian Islands (Los Angeles Roundtrip)
Sail date: November 04, 2018
Ship: Star Princess
Cabin type: Inside
Cabin number: B743
Traveled as: Couple
Reviewed: 6 years ago
Review summary
The service staff (room stewards, diningrooms) were outstanding. They really wanted to please you. The condition of the ship was disappointing since we'd been told that it had just been refurbished in 2017. Elevators rattled, the drawers in our stateroom wouldn't close, and interestingly, the exterior floors were very slippery. The Captain was very outstanding - very friendly; very experienced. Would love to sail with him again.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
This is an older ship and although they claim recent refurbishment, the ship does show its age. Walls, handrails have a worn look, chairs in the bars need repair and some were even dusty!
Ports of call
San Pedro (Los Angeles), California