Seven Seas Mariner Cruise Review to Europe - Eastern Mediterranean

Third Mate

7+ cruises


Helpful Votes

2 out of 5

Travel Woes

Sail Date: June 28, 2013

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Suite

Regent handled the flight reservations as their cruises are all inclusive. Our initial flight was cancelled and when we contacted Regent they said we were on our own even thought Regent had made all of the arrangements. It then took us 26 hours to get to Venice and we arrived in Venice just in time to make the ship (we had paid $700 more to get there a day early and stay at the Excelsior Hotel-to date no agreement from Regent to refund). When we were departing from Athens, we found that our flight reservations had been cancelled. Very Poor performance and customer service from a company that claims to stree just that. We would be hard-pressed to utilize them again! We unfortunately encountered numerous people on the ship that had similar experiences.
Ship Quality
smeeled cigarette smoke from crew areas
Food and Dining
Dining was good
Cabin / Stateroom
Service and Staff
very friendly
the music was too subdued and the shows aren't why you choose Regent
Children's Programs
Onboard Activities
Destinations and Excursions
Excellent Excusrsions

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