Dining Disaster
Serenade of the Seas Cruise Review to Caribbean - Western
4 Night Western Caribbean (Tampa Roundtrip)
Sail date: February 18, 2023
Ship: Serenade of the Seas
Cabin type: Inside
Cabin number: 9571
Traveled as: Couple
Reviewed: 1 year ago
Review summary
Our Dining was scheduled for a table for two in the Main Dining Room. Upon arrival we realized we were seated at a table for 8!!!! We made our request AGAIN in person with the Maitre D. He assured us we would have a table for two for the remainder of our short cruise. Day 2 we were told a table for two was available on Deck 4 - the My Time Dining floor. We arrived to find no table. We waited and finally were seated. This happened every night. We would spend time during our day to speak to Dining Services - we were promised a table for two - upon arrival for dinner - no table. The Dining Manager was rude and untruthful to us. We would not cruise on Serenade again. We love cruise dining and it is a highlight of our trip, but NOT this trip. We are Diamond Members and have cruised for 20 years. BIG let down.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Dining is a major issue.