Terrible

Serenade of the Seas Cruise Review to Caribbean - Western

Ally122

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 60

Overall rating:

3.1 out of 5

Verified Review

4 Night Western Caribbean (Tampa Roundtrip)

Sail date: December 02, 2021

Ship: Serenade of the Seas

Cabin number: 4001

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

Was looking forward to going cozermel Was not notified In the change to costa maya Excursion was at boat dock Not beach as advertised Terrible Excursion And false advertising Flies everywhere and couldn't swim Should have stayed at port Pool closed 1 day No constant music by the pool Just scheduled 2 hours maybe twice a day!!

Embarkation

1 out of 5

Not good was supposed to go to cozermel

Ship experiences

Food and Dining

3 out of 5

Good

Onboard Activities

1 out of 5

There wasn't much No music by the pool Just once in a while for 2 hours

Entertainment

1 out of 5

Not much going on

Children's Programs

No children with me

Service and Staff

5 out of 5

Great service

Ship Quality

4 out of 5

Yes

Cabin / Stateroom

4 out of 5

Great

Ship tip

Play music by pool all day ,there to have fun

Thumbs up

Ports of call

Tampa, Florida

4 out of 5

Live there

Thumbs Up 1

Costa Maya (Mahahual), Mexico

1 out of 5

Excursion was false advertising Was told going to a beach for lunch and drinks It was a boat dock Got bit yo by flies and Nats Couldn't enjoy a drink as flies in there Couldn't swim and no sand Should have stayed at port Water was bluer and probably more fun Was a disappointment

Thumbs Up 0

Disembarkation

5 out of 5

Good

Traveler Photos

7 Comments

Cruisers4Lyfe 3 months ago

Thanks for

Thumbs Up 0

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crumcrushers 2 years ago

Thank you.for sharing your experience. I hope you will cruise again & have a good time. Maybe a larger boat with more to do.

Thumbs Up 0

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hollysmomtravel 2 years ago

Sorry it wasn't what you expected. Things happen all the time that may have been the cause of having to change ports.

Thumbs Up 0

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AuntPinkie 2 years ago

Appreciate your feedback. Sorry this cruise didn’t meet your expectations.

Thumbs Up 1

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cruising2004 2 years ago

Sorry to hear

Thumbs Up 1

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izrgreen 2 years ago

Sorry you did not have a positive experience

Thumbs Up 1

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CruzeFan 2 years ago

Thanks for the review. We’ve always had a great experience with Royal Caribbean and love Costa Maya. The best options there are a tour with Native Choice Tours to Mayan Ruins and / or the Bacalar Lagoon or a day pass at Maya Chan.

Thumbs Up 1

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