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Not the best cruise I have been on

Serenade of the Seas Cruise Review to Bermuda

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 120

Overall rating:

2.3 out of 5
Verified Review
Serenade of the Seas

7 Night Bermuda (Boston Roundtrip)

Sail date: October 13, 2019

Ship: Serenade of the Seas

Cabin number: 1538

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

Beds were very uncomfortable, Food was mediocre at best. We paid to upgrade to a bigger room with additional benefits but never received any of those benefits

Embarkation

2 out of 5
Very slow and unorganized

Ship experiences

Food and Dining

2 out of 5
Food was mediocre at best, Waitstaff was very good once you could actually get seated but getting seated was very unorganized and discombobulated, Some nights we waited 25-30 mins for a table and that should Never happen

Onboard Activities

1 out of 5
Awful, Entertainment was horrible !

Entertainment

1 out of 5
Awful awful awful

Service and Staff

2 out of 5

Ship Quality

2 out of 5
Old, outdated , poorly maintained

Cabin / Stateroom

3 out of 5
The cabin was a good size and that’s why we book the junior suites.

Ship tip

Pick another ship

Thumbs up

Ports of call

King's Wharf, Bermuda

4 out of 5

Disembarkation

2 out of 5
Slow and unorganized
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8 Comments

wgammon1    4 years ago

Thanks for the review.
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scouse    5 years ago

tazntom The radiance class ships are my favourite I have been on the radiance twice and looking forward to the serenade.
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oster4    5 years ago

Scouse is right, perhaps you should find a new way to vacation!!
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oster4    5 years ago

I agree with
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tazntom    5 years ago

Well we will be on the Serranade of the Sea in January and I will judge for my self.
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scouse    5 years ago

Rich you didn't like any of your cruises,might be time to rethink.🤪
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15mustang    5 years ago

I've been on Serenade twice and always loved this ship. Sounds like you had mytime dining and without reservations you will have to wait.
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DerekMire    5 years ago

Complain to much
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