Great destination on a tired ship with hit and miss food, customer service, and activities.

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 44

Review summary

Food was OK no matter where you went. We had been waiting to try Chops Steak House and when we finally did it took the "chefs" 3 tries, with the same steaks being but back in the oven, to get us to a point where we said I don't care. No matter what type of chef you are, if you are working in a steak house you should be able to cook a NY Strip to medium and a Filet to Medium rare without blackening and drying out the meat. Ship is old looking on the inside, entertainment, other than the 2 comics which were great, was no big deal, the on-board activities were either a trivia contest or a pathetic attempt at a game show. Bright spot was our cabin steward, he was great, Bermuda was great, and the other people we met on and off the ship were great. They have more "pay by plate" restaurants than they do "dining included in the cost" restaurants. A Bloody Mary was over $5.00, I understand that, however a virgin Bloody Mary was the exact same price. Soda program was a joke, we were told there were Freestyle Coke machines all over the ship so you would have a lot of drinks to choose from and could get one almost anywhere. Nope, no Freestyle machines, just a place in the Windjammer Buffet to get it refilled by an attendant and the bars which most of the time were out of syrup and they don't and won't use cans. Not sure we will ever sail with Royal Caribbean again but I am sure we will never sail on the Serenade of the Seas again. A lot more issues but we tried to ignore them and enjoy the cruise which we did for the most part. Alaska, here we come!

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Boston, Massachusetts

King's Wharf, Bermuda

Disembarkation

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