Serenade of the Seas Cruise Review to Transatlantic

Contributor Level: Purser

7+ cruises


Helpful Vote

4 out of 5

Great itinerary

Sail Date: August 28, 2016

Reviewed: 9 months ago

Traveled As: Couple

Room Type: Balcony

The best part were the ports of call.  Iceland is awesome.  They also had a bridge director which was a definite plus on the sea days.  The entertainment was also very good.

On the negative side, My Time Dining was a disaster.  It took up to 1/2 hour to get a table even with a reservation.  Table and waiter requests were not routinely honored.  The food in the dining room was pretty good.  The service in the Windjammer was lacking.  The staff for the most part were unfriendly, unsmiling and not customer service oriented. 

Despite the shortcomings we really enjoyed the cruise and would recommend this ship and itinerary. 

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

Was this review helpful? 1

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top