Serenade of the Seas Cruise Review to Europe - Northern Europe

Contributor Level: Purser

2-3 cruises


Helpful Votes

4 out of 5

Overall this cruise was good.

Sail Date: July 24, 2016

Reviewed: 10 months ago

Traveled As: Couple

Room Type: Balcony

As mentioned above, overall cruise was good. We did not always liked the lunch food choices - most of them tasted bland and did not look appetizing.  The dinners, on the other hand, were much better.  Almost every day we had very good food and some of the days the taste was excellent.  We also would like to recognize some people that served us.  To begin with, our dining room server Petrovic, Marko and his assistand Ferreira Dias, Ademerson.. the service we received from both was top notch - prompt, accurate, cordial, attentive and just pleasant to deal with.  We also would like to recognize our cabin steward.  Unfortunately we don't remember his name.  We would like to pint point that were were in Cabin 1102 on Deck 10 and maybe this way you will be able to figure out the name of the person.  In addition, we thought the the Entertainment Director were SUPERB - funny, witty , talented, articulate, and overall very pleasant person.  He was a star.  The rest of the crew were very good in making our life on the ship pleasant, organized and easy.  Thank you very much for well run ship. 

Cabin / Stateroom
Comfortable, well maintained, excellent steward.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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