Serenade of the Seas

Serenade of the Seas Cruise Review to Caribbean - Western

jeg

Contributor Level: Deck Hand

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 72

Overall rating:

3 out of 5

Verified Review

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: March 28, 2015

Ship: Serenade of the Seas

Cabin type: Balcony

Cabin number: 9580

Traveled as: Large Group

Reviewed: 9 years ago

Review summary

We enjoyed the food, itinerary, & the overall cleanliness of the ship. The dinning room service was excellent. The buffet and bar service was very good, and we found all of the servers to be friendly and eager to please. We were not prepared for the layout of the ship, which uses the Centrum area for most of the entertainment onboard. This area is open to all decks and the sound carries into the cabins surrounding this midship area. We had requested a cabin midship near the elevators, but had no idea there would be an issue with being able to hear the entertainment in our cabin. There are corridor doors that can be closed (by ship staff), but this required a phone call and the response took some time.

If you want to go to sleep before midnight, you should ask for a cabin away from the Centrum area. However, having the entertainment midship does make it exciting and accessible.

Ship experiences

Food and Dining

5 out of 5

The taste and presentation was great. Good choices and excellent service. We had a large table on deck 5 that accomodated our entire group and the waiters all went out of their way to make sure we had fun.

Onboard Activities

3 out of 5

Bingo was expensive & not very entertaining

Entertainment

3 out of 5

We enjoyed the Latin Vibe

Service and Staff

5 out of 5

Our dinning room waiters, Hurry, Monceif, and Jerome went out of their way to make sure we had professional service and a lot of fun.

Ship Quality

3 out of 5

The cabins all need renovations. We had 8 cabins and all the furniture and carpets were worn.

Cabin / Stateroom

Good size cabin & balcony, but the cabins all need renovations. The vanity had a large abrasion, the sink had a very large crack, and the shower was very small & needed repairs. The couch and carpet were worn & dingy.