Serenade of the Seas Cruise Review to Caribbean - Western

Contributor Level: Deck Hand

7+ cruises


Helpful Vote

3 out of 5

Serenade of the Seas

Sail Date: March 28, 2015

Reviewed: 2 years ago

Traveled As: Large Group

Room Type: Balcony

We enjoyed the food, itinerary, & the overall cleanliness of the ship.  The dinning room service was excellent.  The buffet and bar service was very good, and we found all of the servers to be friendly and eager to please.  We were not prepared for the layout of the ship, which uses the Centrum area for most of the entertainment onboard.  This area is open to all decks and the sound carries into the cabins surrounding this midship area.  We had requested a cabin midship near the elevators, but had no idea there would be an issue with being able to hear the entertainment in our cabin.  There are corridor doors that can be closed (by ship staff), but this required a phone call and the response took some time.

If you want to go to sleep before midnight, you should ask for a cabin away from the Centrum area.  However, having the entertainment midship does make it exciting and accessible.


Ship Quality
The cabins all need renovations. We had 8 cabins and all the furniture and carpets were worn.
Food and Dining
The taste and presentation was great. Good choices and excellent service. We had a large table on deck 5 that accomodated our entire group and the waiters all went out of their way to make sure we had fun.
Service and Staff
Our dinning room waiters, Hurry, Monceif, and Jerome went out of their way to make sure we had professional service and a lot of fun.
We enjoyed the Latin Vibe
Onboard Activities
Bingo was expensive & not very entertaining
Destinations and Excursions
Cabin / Stateroom Good size cabin & balcony, but the cabins all need renovations. The vanity had a large abrasion, the sink had a very large crack, and the shower was very small & needed repairs. The couch and carpet were worn & dingy.

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