good family cruise for spring break

Serenade of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

4.0 out of 5
Verified Review
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: March 14, 2015
Ship: Serenade of the Seas
Cabin Type: Inside
Cabin Number: 8637
Traveled As: Family (older children)
Reviewed: 2 years ago

All in all, this was a very enjoyable cruise. lots to do onboard and the staff was very friendly. The one complaint We had was that we prepaid our gratuities so we could enjoy the my-time dining, which allows you to eat whenever you want. But when got our seapass, it was written on it with a 8:00pm assigned dinner time. When we talked to the customer service on the ship they informed us that they had overbooked the my time dining and we would have to come at the time that was on our seapass, which was the 8:00 time. We were not happy. Every night we had to go over with the waiter why we didn't want the 8Pm time.  They really need to limit the amount of my time dining times to avoid this overbooking. Our cabin steward and staff were very nice and our twin 15 yr. olds loved the teen center. Entertainment was ok, would have loved to see more broadway type shows. Their cruiseline dancers and singers did ok, but the shows only lasted around 40 min.

Food and Dining

3 out of 5
My time dining was OVERBOOKED and we were assigned 8PM dinner, not good for us and they wouldn't adjust it to my time dining,that we prepaid!!!!!!!

Onboard Activities

3 out of 5
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Entertainment

3 out of 5
would have loved the shows to last longer than 40 min

Children's Programs

5 out of 5
great teen center

Service and Staff

3 out of 5
Any great crew members you want to recognize? Give them a shout out here!

Ship Quality

3 out of 5
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Cabin / Stateroom

great steward, Yoman! EXtremely small shower!!!!!!!!!!!

Ship Tip

For example: Remember it's YOUR vacation, just because the ship is at port doesn't me you HAVE TO get off the boat. Do what works for you, if your 'my time' dining doesn't work, then change it. If service is bad, SAY SOMETHING to a manager. And if someone is great, recognise them. :)

5 out of 5
Add a tip. What was your favorite thing to do here?
3 out of 5
Add a tip. What was your favorite thing to do here?
3 out of 5
Add a tip. What was your favorite thing to do here?
3 out of 5
Food at Playa Mia wasn't that good. Don't pay extra to eat here!!!!
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