Serenade of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

2-3 cruises


Helpful Votes

4 out of 5

Great overall service, but don't get hungry late!

Sail Date: March 14, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

Our stateroom attendant (Ernesto) was the best we've ever had.  Good variety of music. Team at Schooner Bar was excellent.  A nice, moderate-sized ship. Great ports of call.  Don't miss swimming with the dolphins at Chankanaab Marine Park in Cozumel.  Excellent dinners in Reflections Dining Room, but waited 10 - 40 minutes to get seated at appointed time.  Dinner buffet (Windjammer) stops too early (8:30 p.m.)  Although the small Park Cafe in Solarium serves until 2:00 a.m., its menu is limited.  Windjammer buffet offered vast selections, however they were the same items for breakfast, lunch, and dinner day after day.  Lousy elevators - slow every day, and five of us got stuck between floors for 15 minutes on day three.

Ship Quality
Nice, moderate size. Old (launched 2003) but still clean and functional, but not spectacular like newest vessels.
Food and Dining
Great food and menus in Reflections dining room, but slow to get seated. Windjammer Cafe (buffet) had vast selections, but most items stayed the same for breakfast, lunch, and dinner day after day. Buffet closes too early (8;30 p.m.)
Service and Staff
Stateroom attendant Ernesto Cruz was fabulous. Team at Schooner Bar (Ramon, Jelena, Mehmet, Joncil) was excellent.
Don't miss Tropical Duo!
Children's Programs
Onboard Activities
Destinations and Excursions
Chankanaab Marine Park in Cozumel is large, clean, and employees are fluent in English. Swimming with the dolphins is a fabulous experience.
New Orleans, Louisiana
Hampton Inn on Carondelet St. was excellent. Close to French Quarter.
Falmouth, Jamaica
The large tourist shop area near the ship is clean and safe, with good security. The shops "outside the gates" are not as safe, and a bit creepy.
George Town, Grand Cayman
Cozumel, Mexico
Chankanaab Maring Park is only a $12 US taxi ride from port. Large and clean. Be sure to swim with the dolphins - one of the most memorable experiences of our lives.


While the Ultimate Beverage package is expensive at $55/day/pp, if you like to drink, including fresh-squeezed OJ, champagne, and lattes, it is a good deal compared to the high per drink prices.

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