Worse Nightmare

Serenade of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

1 out of 5
Verified Review
Serenade of the Seas

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: February 14, 2015

Ship: Serenade of the Seas

Cabin type: Inside

Cabin number: 8007

Traveled as: Family (young children)

Reviewed: 9 years ago

Review summary

My cruise experience was awful with Royal. My family and I anticipated enjoying a family vacation but were otherwise surprised when we arrived at the port for 3:20 pm and were refused to abroad the boat.  However, we were not allowed to board the cruise liner, but my friend (Susan Mayo) and 5 other passengers were able to board.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Was this review helpful? 8

2 Comments

noname111    9 years ago

Very interested to understand this problem of not being allowed to board.  Please explain

glomarrone    9 years ago

Why were you denied boarding?  Was it too close to departure time?  We you missing documentation?  Please let us know.

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