Serenade of the Seas Cruise Review to Caribbean - Western

Contributor Level: Cruise Director

7+ cruises


Helpful Votes

4 out of 5

Wonderful Christmas on the Serenade

Sail Date: December 20, 2014

Reviewed: 2 years ago

Traveled As: Singles/Friends

Room Type: Balcony

The Serenade of the Seas is a beautiful ship. It doesn't have all the new bells and whistles that many look for, but she is only 2500 passengers big and full of glass to watch the scenery go by. The crew was amazing - they work hard yet had smiles and "Merry Christmas" every time we encountered them. Even the officers got into the act by judging the belly flop competition. The food was very good to excellent and our Christmas Eve dinner in Chops was simply amazing for food and service. The magic of Christmas was everywhere, from ship decorations to staff wearing Santa hats to officer and guest caroling to Santa's visit on Christmas morning. The reason I gave this 4 instead of 5 stars? Some inconsistencies in service in the main dining room; port selection (can we PLEASE get rid of Falmouth Jamaica? although it left us with the ship on a beautiful day to ourselves!); internet connectivity is extremely expensive and very slow; small cosmetics of the ship (e.g., balcony rails, peeling mirror in cabin bath) should be taken care of. Overall I HIGHLY RECOMMEND this beautiful ship if you are looking for the feel of a cruise and not looking for an amusement park at sea!

Cruise Photos

Ship Quality
You cannot beat the Radiance class for its design and use of glass - allows constant view of the scenery.
Food and Dining
Chops was AMAZING! Main dining room was very good to excellent.
Cabin / Stateroom
Balcony statement was very nice. A few signs of wear / cosmetic like mirror in bath peeling and balcony rails that need a little TLC.
Service and Staff
The crew, from officer's down, were amazing. Very friendly, smiles, always chatting with you. Among the friendliest I have ever encountered.
Two comedians, Horizon motown singers, and RCCL singer/dancers - all very nice but nothing "glitzy." But on a small ship, perfectly understandable.
Children's Programs
We didn't have kids but met families and all of the kids (all ages) raved about the kids programs. Several stayed with the groups instead of going to dinner with their parents.
Onboard Activities
Many things to do during both at-sea and port days. But I miss the old horseracing activities! I rated this "ok" as Serenade doesn't have all the new whiz-bang things that the other ships have.
Destinations and Excursions
Always like visiting Grand Cayman and Cozumel, but have had our fill of Jamaica. We stayed on the ship that day and had a great time.
New Orleans, Louisiana
Easiest port to check in and disembark from
Falmouth, Jamaica
Outside the fence you are hounded by locals. Why is Jamaica on so many itineraries?
George Town, Grand Cayman
Cozumel, Mexico
Nachi Cocum beach club - all inclusive, only 100 people per day - GREAT!!


Reserve your My Time Dining online in advance - expect the first night to be very crowded. We reserved 8 PM and ended up going about 7:40 each night without waits after the first night. Visit the Park Cafe in the solarium area for the most amazing roast beef sandwiches!!

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