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Serenade of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: November 22, 2014
Ship: Serenade of the Seas
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 2 years ago

This was our first time on Royal Caribbean.  We've cruised many times before but this was by far our least favorite one. Embarkment was the worst process ever.  We waited 3 hours in 5 different lines to get on the ship. This cruise is targeted at an older crowd. Kids program was only mediocre. The food was not that good.  They served the exact same thing at breakfast everyday. A lot of it seemed like frozen fast food.  Hamburgers were like McD's patties but worst.  Desserts were terrible.  Shout out to Michael and Joy at table 475 in the dining room.  They were awesome and took care of us.  Ship dancers/singers weren't that great.  I enjoyed them the least of all the entertainment on the ship.  The photos taken by the ship staff seemed amateurish.  We bought the unlimited package for a fixed pricing thinking we would get some good ones out of the bunch.  I found only 1 I really liked out of 140 pictures.  Rock wall seemed closed most of the time due to high winds or shortened schedule.  When they were open, there were long lines since there was only one person monitoring it.  If I had to decide if I wanted to be back on RCL based on this trip, I definitely would not come back.

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Fixed dining time worked great for us since we had kids and didnt want to wait.

5 out of 5
Blue Hole and tubing was great.
5 out of 5
Stingray city was awesome.
3 out of 5
Playa Mia beach is great for beach fun.
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