Great Ports with Uneven Service

Item: Seabourn Encore
Rating: 4.2
Author: PLG

Seabourn Encore Cruise Review to Other (Asia/Africa/Middle East)

PLG

Contributor Level: Second Mate

Cruises: 7+ cruises

Reviews: 6

Helpful Votes: 255

Overall rating:

4.2 out of 5

Verified Review

14 Night Vietnam Cambodia & Thailand (Hong Kong To Singapore)

Sail date: March 05, 2023

Ship: Seabourn Encore

Cabin type: Suite

Cabin number: 830

Traveled as: Couple

Reviewed: 1 year ago

Review summary

although Seaborn considers itself a luxury cruise, paper luggage tags and canvas tote bags tell a different story. the serve is inconsistent and it took 8 days for me to get a very minor problem resolved. I cruised them twice in 6 months, thinking the first hiccup was a fluke (I sent clothes tot he laundry and they came back crammed into a bag, still damp. when I suggested that perhaps I didn't need to send laundry out the supervisor said maybe you don't. I just think that they can't shake the "carnival" feel and yet the cost father cruise is so much more.

Embarkation

5 out of 5

No problem getting on board

Ship experiences

Food and Dining

3 out of 5

the food is heavily salted and the patio food is often overcooked and dry

Onboard Activities

3 out of 5

there are very few on-board "activities". most of the time it's sit down entertainment focused on singers whose portfolio is from the 50's and before.

Entertainment

3 out of 5

see my earlier comment. there is nothing played or performed from the 21st century

Service and Staff

4 out of 5

the room attendants were great. the rest of the staff was inconsistent in their service. sometimes they see you and sometimes they don't.

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

the suite attendants were excellent. the room was always refreshed without any reminder or request

Ship tip

the ship has a much older clientele that really enjoys sit-in g on deck and sun bathing. if you want to do something, there is little to do except lectures and listening to music my parents would have enjoyed.

Thumbs up