Great Ports with Uneven Service

Item: Seabourn Encore
Rating: 4.2
Author: PLG

Seabourn Encore Cruise Review to Other (Asia/Africa/Middle East)

PLG

Contributor Level: Second Mate

Cruises: 7+ cruises

Reviews: 6

Helpful Votes: 309

Overall rating:

4.2 out of 5

Verified Review

14 Night Vietnam Cambodia & Thailand (Hong Kong To Singapore)

Sail date: March 05, 2023

Ship: Seabourn Encore

Cabin type: Suite

Cabin number: 830

Traveled as: Couple

Reviewed: 1 year ago

Review summary

although Seaborn considers itself a luxury cruise, paper luggage tags and canvas tote bags tell a different story. the serve is inconsistent and it took 8 days for me to get a very minor problem resolved. I cruised them twice in 6 months, thinking the first hiccup was a fluke (I sent clothes tot he laundry and they came back crammed into a bag, still damp. when I suggested that perhaps I didn't need to send laundry out the supervisor said maybe you don't. I just think that they can't shake the "carnival" feel and yet the cost father cruise is so much more.

Embarkation

5 out of 5

No problem getting on board

Ship experiences

Food and Dining

3 out of 5

the food is heavily salted and the patio food is often overcooked and dry

Onboard Activities

3 out of 5

there are very few on-board "activities". most of the time it's sit down entertainment focused on singers whose portfolio is from the 50's and before.

Entertainment

3 out of 5

see my earlier comment. there is nothing played or performed from the 21st century

Service and Staff

4 out of 5

the room attendants were great. the rest of the staff was inconsistent in their service. sometimes they see you and sometimes they don't.

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

the suite attendants were excellent. the room was always refreshed without any reminder or request

Ship tip

the ship has a much older clientele that really enjoys sit-in g on deck and sun bathing. if you want to do something, there is little to do except lectures and listening to music my parents would have enjoyed.

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Ports of call

Singapore

5 out of 5

Laem Chabang (Bangkok), Thailand

5 out of 5

Ko Kut (Ko Kood), Thailand

5 out of 5

Sihanoukville, Cambodia

5 out of 5

Ho Chi Minh City (Saigon), Vietnam

5 out of 5

Port Klang (Kuala Lumpur), Malaysia

5 out of 5

Disembarkation

3 out of 5

I needed help with my luggage and it didn't go quite like I requested.

5 Comments

PaulzyJC 1 year ago

Seabourne is known to cater to the senior crowd. So, no they won't have 21st century music or entertainment, since thier primary demographic were not born in the 21st century, not in the late 20th. Still a nice cruise to relax and enjoy new countries.

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Gwbigdog 1 year ago

Thanks for sharing

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AuntPinkie 1 year ago

Fascinating itinerary. Sorry you were disappointed.

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shawnee13675 1 year ago

It’s always good to research a cruise on the internet before going. Longer cruises tend to draw an older crowd. Laundry sent out on cruise ships is a crap shoot as to how it comes back. It doesn’t matter which cruise line. I’ve had laundry come back beautifully done, stuffed in a bag and also damaged. I take inflatable hangers and rinse the item out in the sink.

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javawoody 1 year ago

On my cruises on the main lines in last couple of years I’ve missed listening to lectures

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