Disappointed in the App because it wasn't user friendly and kept going down.

Scarlet Lady Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 17

Overall rating:

3.7 out of 5
Verified Review
Scarlet Lady

5 Night Grand Turk & Bahamas (Miami Roundtrip)

Sail date: October 13, 2023

Ship: Scarlet Lady

Cabin type: Balcony

Cabin number: 11122A

Traveled as: Couple

Reviewed: 1 year ago

Review summary

It was not the best experience for us. The app was not good at all, entertainment was pretty mediocre, food and staff were very good.

Embarkation

5 out of 5
Fast and courteous

Ship experiences

Food and Dining

4 out of 5
Food was very good, but making reservations for the specialty restaurants was very frustrating. We needed to go to seek help from customer service where the lines were very long.

Onboard Activities

2 out of 5
pools were very crowded. We didn't do rock climbing or used the fitness center.

Entertainment

3 out of 5
Didn't really like the stage shows plus we had to wait on standby to get in. The hypnotist was good. The latin band was very good, the couple from Barbados were good.

Children's Programs

Adults only cruise

Service and Staff

5 out of 5
The entire staff was excellent.

Ship Quality

4 out of 5
The ship's layout was ok and it was clean.

Cabin / Stateroom

4 out of 5
The cabin was good size and very clean.

Ship tip

Well be ready to deal with the App and very long lines to get help.

Ports of call

Miami, Florida

4 out of 5
Port was good and did not do an excursion.

Grand Turk Island

2 out of 5
The beach was pretty but extremely rocky so it should've been recommended to bring water shoes.

The Beach Club (Virgin Voyages), Bimini Bahamas

4 out of 5
Nice beach but unfortunately it was extremely windy on that day and the waves were very strong so it wasn't pleasant to go in the water. The food given to us was just ok.

Disembarkation

4 out of 5
It was good.
Was this review helpful? 17

3 Comments

Cruisers4Lyfe     3 months ago

Thanks for sharing

Ladyjunecliff    1 year ago

Let’s face it-apps don’t replace customer service. Although I do like the Medallion on Princess cruises. Sorry you were disappointed.

lspop205    1 year ago

Thank for your review

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