Cattle ship coastal cruise

Ruby Princess Cruise Review to Coastal - West Coast

cymathie

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 38

Overall rating:

2.4 out of 5

3 Night Pacific Coastal (Vancouver To Los Angeles)

Sail date: September 21, 2019

Ship: Ruby Princess

Cabin type: Balcony

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

I was really disappointed with this cruise from embarkation until disembarkation. I’ve been on the Ruby before and totally enjoyed it but this was more like a cattle ship cruise. Waiters were either new or unfriendly. Dining room was noisy and slow so we went up to the Lido, which was mediocre at best. Service was very poor. I have two more cruises with Princess booked, one out of Quebec and the other a world cruise, but if the Quebec Cruise is like this one I’m cancelling the World cruise. I pity the people who continued on the Hawaii and Australia.

Embarkation

1 out of 5

Very crowded and confused. 3 ships embarked at same time basically together

Ship experiences

Food and Dining

2 out of 5

Not the best. Dining room was noisy and service was poor, buffet was quieter but service was lacking. They seemed to be first time cruise employees and weren’t very happy

Onboard Activities

3 out of 5

Just played Trivia and it was fun

Entertainment

Didn’t appeal to us

Children's Programs

We are seniors

Service and Staff

2 out of 5

Terrible dining and buffet service Good room steward Exceptional Captains Club Host

Ship Quality

3 out of 5

Nice ship

Cabin / Stateroom

4 out of 5

B757 was lovely.

Ship tip

Wouldn’t go on another short repositioning cruise.

Thumbs up

Ports of call

Vancouver (Canada Place), British Columbia

1 out of 5

Arrival port no excursion

Thumbs Up 0

Los Angeles, California

2 out of 5

Departure port. No excursions

Thumbs Up 0

Disembarkation

1 out of 5

Confusion with luggage tags. Was put on self help But once that was straightened out it went ok

Traveler Photos

3 Comments

javawoody 3 years ago

Thanks for the review and sharing your experience

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mvivv 5 years ago

We had a similar experience, but not on Princess. The cruise was the last of the season before repositioning and we found the staff had almost given up, the passengers rude and packed and supplies running out. Maybe change in locations and end of staff contracts impact quality of cruise. Won't stop us cruising though, we are just a little more choosier when booking.

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AuntPinkie 5 years ago

Sorry you had such a frustrating experience. We have found that every now and again a cruise goes “catty womus” for no particular reason. We often find the next one is spectacular. I am comparing similar itineraries on similar ships on the same cruise line. Don’t give up!

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