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Ruby Princess Cruise Review to Mexico

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 238

Overall rating:

2 out of 5
Ruby Princess

5 Night Baja Peninsula Getaway (Los Angeles Roundtrip)

Sail date: April 15, 2017

Ship: Ruby Princess

Cabin type: Balcony

Cabin number: C419

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

I took my mom of the get away for her birthday.  I have to say that most of the passengers were first timers.  This could be why they didn't know how to act or dress.  My question to Princess is why do you allow some people into the dinning room with shorts and swimwear one night and not the next.  If you have a dress code you need to stick to it.  Parents let their young children run wild through out the ship and the crew allow it.  I go on a cruise to relax not dodge unruly children.  The front desk staff and some boutique staff need to be trained in customer service.  Rudeness is not the way to keep your long time cruises with you. The internet is just as bad on the Ruby as it is on the other ships.  Princess you need to get better internet service.  We had dinner at Curtis Stone Share and it was wonderful and well worth the cost.  The sunset sail as a shore excursion was also great.  Angel and his crew made it a wonderful time.  The cruise staff made sure that everyone had a good time.  The games and activities were a lot of fun.  The line dancing classes were fun and quite the workout.  The reason for a two is due to the rude treatment, rude passengers, and the unruly kids.

Ship experiences

Food and Dining

5 out of 5
Curtis Stone's Share - well worth it.

Onboard Activities

5 out of 5
Cruise Staff made sure that passangers had a good time

Service and Staff

3 out of 5
Mark with the cruise staff is wonderful. He makes sure that you enjoy your time at his events. Boutique staff make you fell like you are about to rip them off. Front desk staff rude adn do not know their jobs. Need to be retrained.

Ship Quality

5 out of 5
Nice ship - internet extremely slow

Cabin / Stateroom

5 out of 5
Shower was small but always had hot water. The comforters were thick and warm. The robes - well - they were someone size 2. Need to get larger robes. The balcony was large and enjoyable.

Ship tip

Have dinner at Curtis Stones Share. It is wonderful and filling. Get a window seat and the view is great especially at sunset.

Ports of call

San Pedro (Los Angeles), California

3 out of 5
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1 Comment

gatorforsyth    7 years ago

no excuse for bad service.

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