Dictatorial staff and dismissive service

Royal Princess Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: December 22, 2013
Ship: Royal Princess
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 3 years ago

The captain (Dino Sagani) regularly forced all clients to listen to his irrelevant babbling by transmitting in each state room his loud status reports. It is true that most other cruises don't force paying customers to listen to obscure super-star wannabes, but on the Royal Princess they do things differently! We had the chance to experience the prison-like treatment of having our afternoon sleep rudely interrupted by the captain's many fascinating announcements – we found out the speed of the boat in three measurement units and we were also regularly informed of the depth of the sea! We complained that normal cruises don’t transmit such loud announcement in the staterooms, but the cruise staff quickly dismissed our lack of enthusiasm and our reluctance to embrace the hyperactive vacationing approach. So once you had your tenth supersized extra-strong coffee you're ready to relax on this cruise.

The drills performed on the ship were also a nice occasion to witness frustrated staff yell orders to some disobedient paying customers. Luckily no client was (yet) beaten for their lack of immediate compliance with the orders of parking-guard equivalents.

The food was tasty and nicely presented, but some items quickly finished so we had to be there when the restaurants opened.

Otherwise, the ship is beautiful and the entertainment diverse and of adequate quality.

 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
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