Poor Dining Room Service and Onboard Activities

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 72

Review summary

We were really looking forward to our Thanksgiving cruise aboard the new Royal Princess. The ship is beautiful and very modern. You now must use your cruise card to turn on the lights in your stateroom! If you take it out, the lights go off after a few minutes. Now onto the poor dining room service. Our waitress provided teh worst service of our eight Princess cruises and 7 Royal Caribbean cruises. She made us feel unwelcome and unwanted in the dining room. This was the first time I have been on a cruise when the Head Waiter never once came to our table to introduce himself or provide any service whatsoever. Thoroughly disappointed and shocked at the service on Princess' brand new ship. Now onto the activities. For some reason Princess has decided to move almost all activities and enteratinment inside. Unusual and unwanted on a Caribbean cruise. The focus ois now on activities centered around the Piazza. I guess they believe this will bring more people indoors to shop at the Piazza stores. For a ship with such a beautiful pool deck with fountains and large open area, you would hope they focused on more outdoor activities and entertainment on the open deck. A band played no more than two days on the cruise for a total of thirty to forty minutes each time they played. With such a lovely pool area, live music should be playing all day. The Cruise Director's staff was quick to cancel outdoor activities for no known reason. They made little effort to entertain. Looks like it is time to go back to cruising with Royal Caribbean or another cruise line. Sadly disaapointed!

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Ft. Lauderdale (Port Everglades), Florida

Princess Cays (Cruise Line Private Island)

Charlotte Amalie, St. Thomas

Philipsburg, St. Maarten

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