Poor Dining Room Service and Onboard Activities

Royal Princess Cruise Review to Caribbean - Eastern


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 21

Overall Rating:

2.0 out of 5
Verified Review
invalid-33389
Sail Date: November 24, 2013
Ship: Royal Princess
Cabin Type: Balcony
Cabin Number: A239
Traveled As: Family (older children)
Reviewed: 3 years ago

We were really looking forward to our Thanksgiving cruise aboard the new Royal Princess. The ship is beautiful and very modern. You now must use your cruise card to turn on the lights in your stateroom! If you take it out, the lights go off after a few minutes. Now onto the poor dining room service. Our waitress provided teh worst service of our eight Princess cruises and 7 Royal Caribbean cruises. She made us feel unwelcome and unwanted in the dining room. This was the first time I have been on a cruise when the Head Waiter never once came to our table to introduce himself or provide any service whatsoever. Thoroughly disappointed and shocked at the service on Princess' brand new ship. Now onto the activities. For some reason Princess has decided to move almost all activities and enteratinment inside. Unusual and unwanted on a Caribbean cruise. The focus ois now on activities centered around the Piazza. I guess they believe this will bring more people indoors to shop at the Piazza stores. For a ship with such a beautiful pool deck with fountains and large open area, you would hope they focused on more outdoor activities and entertainment on the open deck. A band played no more than two days on the cruise for a total of thirty to forty minutes each time they played. With such a lovely pool area, live music should be playing all day. The Cruise Director's staff was quick to cancel outdoor activities for no known reason. They made little effort to entertain. Looks like it is time to go back to cruising with Royal Caribbean or another cruise line. Sadly disaapointed!

Food and Dining

1 out of 5
Excellent food. Dining room staff unacceptable. Buffet service at breakfast and lunch excellent.

Onboard Activities

1 out of 5
Open deck activities sorely lacking

Entertainment

1 out of 5
Open deck activities sorely lacking.

Service and Staff

1 out of 5
Dinig room staff left a lot to be desired.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

Choose a different ship!

5 out of 5
Embarkation and Disembarkation very smooth and efficient.
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