No hot water in cabin for 7 days. Do not cruise with Holland America!!

Rotterdam Retired Cruise Review to Caribbean - Western

frazeecj

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 40

Overall rating:

3.3 out of 5

Verified Review

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: November 19, 2017

Ship: Rotterdam Retired

Cabin type: Inside

Cabin number: 2588

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

Beware Rotterdam!!! No hot water in our cabin for a week. Holland America was unconcerned with the issues. In the end they gave us a $250 Credit for our inconvenience. Not nearly enough to have to endure two cold showers a day for a week.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Performers did a fine job, they were just geared to a much older audience.

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5

The first night of our trip we had to be relocated due to the smell of sewage that was overwhelming in our cabin. For the duration of the cruise we had no hot water in the cabin...two cold showers a day is not what I call vacation.