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Regatta Cruise Review to Alaska

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 119

Overall rating:

2.6 out of 5
Regatta

7 Night Coastal Alaska (Seattle Roundtrip)

Sail date: July 24, 2014

Ship: Regatta

Cabin type: Suite

Traveled as: Couple

Reviewed: 10 years ago

Review summary

We chose Oceania because it was supposed to be more upscale and luxurious.  They boast about their 2014 renovations but I found the ship to be tired and outdated.  We upgraded to a penthouse suite expecting new and beautiful accommodations but instead we found a tired room with very old closets and dresser which were scratched, worn and dented.  The bathroom did not appear to be renovated either; it looked as if it were straight out of the 1990's. We were on an Alaskan cruise with cold, rainy weather which Oceania does not have control over, but they do have control over the heating system in the room.  Our heater was not properly working and had to have maintenance repair.  Even after the repair the room still wasn't toasty warm.  The shower was lack luster as well.  In seven days the only warm shower I was able to get was in the spa after my massage.  Apparently, something within the faucet wasn't working because the water should be supplied directly from the boiler.  Other parts of the ship looked old, worn and not very well maintained (peeling paint, rust and more scratched wood).  If Oceania is going to use their renovation as a selling point, then implement a full and total renovation.  Otherwise, advertise their efforts as a partial renovation.  We spoke to several people who have sailed on the Regatta prior to Oceania owning the vessel and they stated the only changes they saw was most of the furniture.  There is a lot more than furniture on a ship.

 

If you are a bit younger (65 or below, we are mid and late 40’s) you will probably be very bored on this ship.  The activities while at sea and in the evenings were few and geared towards an older population.  I cannot make this stuff up... bingo and needlepoint were some of the activities on board.  Now, we are not wild night clubbers but when we are on vacation we would like to have the option to have a cocktail in a lounge past 11:30 or midnight without the cleaning staff vacuuming under our chairs.  The casino is managed by another company and was only open a couple of hours a day.  I am not a gambler but out of sheer boredom I was willing to give it a go... this wasn't possible most of the time.  When the casino was open, only two or three of their five or six tables were open.

 

The food quality was very good but we had to eat when they allowed us to eat unless we ordered room service.  Most ships have a full time buffet available if you would like to eat during off hours.  Breakfast ended at 10 A and if I wanted to work out in the morning I would have to forego breakfast.  The one morning we arrived towards the end of serving hours (10 min to spare) and wanted some simple items to take back to our room, eggs, yogurt and fruit.  The manager argued with us and we were told breakfast was over.  We pointed out the time and I can assure you, we received our breakfast items as we were already frustrated with the entire situation.

 

The ports of call are very small and do not have much to offer.  We booked excursions at each port through Oceania but had plenty of time to spare.  One stop, Prince Rupert, didn't even have a town to explore, all residential.  Don't expect to book an outside excursion in Prince Rupert; they do not have this option available.

 

To add to my frustrations, on our last day in the morning I return to my room to find all of our luggage haphazardly thrown onto our bed.  It projected an image of "we are done with you, go home".  Don't get me wrong, I was counting the hours until I could get off of the Regatta.  I believe I am capable of retrieving my own luggage from under my bed when I am ready to pack, I do not appreciate the "hint" they were giving and the luggage was in our way throughout the day.  I understand if it was later in the evening and our luggage was still not prepared for departure to meet their deadlines, but this was during breakfast.

 

I could go on for several pages but I will only mention one last item, our last day was the only sunny warm day.  The pool area was quite nice to utilize since we had been stuck inside due to the cold weather and rain.  Around 5 P they gathered and stacked all of the poolside deck chairs essentially closing this area.  I believe I am still paying (top dollar I might add) for my cruise until I disembark in the morning.   I would have enjoyed having an evening cocktail before dinner poolside.

 

Any travelers we met under the age of 60 - 65 seemed to be bored and disappointed with the Alaskan cruise through Oceania.  If I knew then what I know now, I would have chose a different cruise line.

Ship experiences

Food and Dining

3 out of 5
Food quality was very good but the availability was limited unless room service was ordered

Onboard Activities

1 out of 5
Oceania catered to an elderly crowd and offered needlepoint and bingo as some of their activites. Not many to pick from for 40 - 60 year old crowd.

Service and Staff

5 out of 5
Service was good especially our butler and his staff.

Ship Quality

1 out of 5
They boasted 2014 renovations, only updates we saw as possibly some furniture. The ship was tired and worn

Cabin / Stateroom

1 out of 5
Dressers were terribly scratched and worn. The bathroom was dated. When paying for a penthouse suite, I expect decent furniture. Shower was cold and room heat was broken. Maintenance "fixed" furnace but still didn't get toasty warm.

Ship tip

Book another cruise line!

Ports of call

Seattle, Washington

5 out of 5
Loved Seattle and wish we had missed the cruise.

Cruise Inside Passage, Alaska

3 out of 5

Ketchikan, Alaska

3 out of 5
Zip lining was great but the town was mostly jewelry stores and a tourist trap

Cruise Tracy Arm/Sawyer Glacier

3 out of 5
The glacier was beautiful but Oceania missed an opportunity. Due to the cold weather and rain most of the passengers congregated in Horizons lounge. They didn't have food or lunch available in this area. It would have been nice to have a band, orchestra or DJ playing and a lunch buffet available. They would have made a lot of money if they came up with a special "glacier" cocktail special.

Wrangell, Alaska

3 out of 5
Small and run down.

Prince Rupert, British Columbia

1 out of 5
Nothng there

Cruise Outside Passage, Alaska

3 out of 5
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1 Comment

sarakat    10 years ago

I was on this same trip and could not agree more. Thankfully, I did not have to go without a hot shower in fact, taking a long hot shower at the end of the night was the only thing to do past 10pm. There was nothing to do in the evenings on this cruise, so much more could have easily been offered: late night drink specials, casino, small dance floor/DJ, evening lectures about Alaska and our headed destinations (which really were not exciting in the least bit with the exception of the glacier), evening dessert buffet (who wants dessert immediately after a 5-course meal, unless your 70), evening yoga/mediation/relaxation class, wine-tasting (they had this but it was at 6pm). The lack of activities for anyone under the age of 60 was very disappointing. I will say on a positive note, the food for the most part (when eating between their designated hours) was very good with the exception of one night we ate in one of the more upscale dining rooms and several very dry desserts/burnt cookies during the daily tea hour. Service was good however we had a few waiters who we did not know how to take, were they offended by us or being sarcastic? There was no self-serve anything but coffee and pastry which was annoying. I would have liked to feel capable of portion control and not wasting. I understand they do this for sanitary reasons but it was difficult to communicate with the staff about protioins. Of the 400 crew only 6 were from the US and most did not speak much English. I did see maintance work being done, wallpaper was replaced in the hallway outside my cabin during the middle of the day. (Perhaps this could have been done later in the night?) If you are interesed in experiencing a very nice nursing-care facility for a week, set sail on the Rigatta!

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