Cruise Was Great But, Princess Is Not Honest!

Item: Regal Princess
Rating: 4.2
Author: DaFireDude

Regal Princess Cruise Review to Caribbean - Eastern

DaFireDude

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 113

Overall rating:

4.2 out of 5

Verified Review

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 23, 2018

Ship: Regal Princess

Cabin type: Inside

Cabin number: C216

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Nice, but make sure things work correctly. If there are issues, Princess will not inform you. You have to find them yourself.

Embarkation

5 out of 5

Easy

Ship experiences

Food and Dining

5 out of 5

Always good.

Onboard Activities

5 out of 5

Activity's were numerous and nice.

Entertainment

5 out of 5

Really good.

Children's Programs

No Kids.

Service and Staff

5 out of 5

Great

Ship Quality

4 out of 5

Not too bad.

Cabin / Stateroom

2 out of 5

I was upgraded to a Balcony C246 prior to boarding. Princess was having technical issues that didn't allow getting "Live" television in this cabin. At first I figured it was a glitch. I spoke with the room Steward. A day later she got back to me. It's out to mant rooms. I spoke with the Desk. They were going to get back to me. Then another visit to the Desk to no avail. By now, the cruise was almost over. Then I spoke with the Manager of Desk. It was explained that Princess knew of the issue and would provide some kind of compensation. When we received our final statement, my Wife and I both received a $25.00 credit. OK, that's something. But, they knew the "Live" television didn't work prior to our being given the cabin and didn't inform us of this issue. They hid it and didn't mention it. Somewhere up the food chain, management made a decision to be deceptive. They were not honest and up front. That is the issue. I guess I'm old fashioned, I believe in honesty!