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Regal Princess Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 96

Overall rating:

3 out of 5
Verified Review
Regal Princess

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 27, 2015

Ship: Regal Princess

Cabin type: Balcony

Cabin number: E708

Traveled as: Family (older children)

Reviewed: 8 years ago

Review summary

I have been on over 35 cruises. This being a new ship, I expected more. My stateroom was not clean, the air didn't work (and not taken care of), the only staff that was great were EVERYONE in the casino. When I complained about the air in my room, I was basically told I was wrong. I am NOT one to complain. The food wasn't good, and the size of the portions were actually embarrassing (so small). However, my 13 and 15 year old boys had the BEST time (my husband and I never saw them) and we (my husband and I) met amazing people. I also cannot say enough good things about the casino staff. They were amazing, and we had so much fun every night in there (we are not huge gamblers either). So basically, if it weren't for the people we met, the casino staff and my kids having such a great time, I am not sure I would go on this ship again!

Ship experiences

Food and Dining

1 out of 5
not good staff, food was bad and portions were beyond small

Onboard Activities

5 out of 5
didn't really apply

Entertainment

5 out of 5
never really went but the band and singer in the wheelhouse were amazing

Children's Programs

5 out of 5
not quite sure what my kids did, but I never saw them so that was awesome

Service and Staff

1 out of 5
minus the casino staff and casino servers, not very friendly

Ship Quality

1 out of 5
my stateroom was filthy when we got on board, and not really cleaned well each day. My son also had a glass shatter when he picked it up (cut his hand and glass went everywhere) in the steakhouse. Had to ask to be moved to a different table, as well as new drinks (due to glass being in them)

Cabin / Stateroom

1 out of 5
the room was filthy when we got on board, and truthfully, wasn't really cleaned well from there on. The air in the room DOES NOT work, and they don't fix it.

Ship tip

If you do anytime dining, don't believe when they say that you can call ahead. They say you can do it, but then when you try to call, they don't let you. If you eat in the steakhouse, be very careful with glass. My son had a glass shatter and cut his hand twice.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Princess Cays (Cruise Line Private Island)

5 out of 5

George Town, Grand Cayman

1 out of 5
VERY expensive

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5
they do not take credit cards so bring cash
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1 Comment

custer747    8 years ago

We just got off this boat on Sunday and I agree with you!! Food was just ok ... And I'm comparing that to previous cruises! Horizon court was set up very weird and food was below standard!

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