Our Cruise Expericence on the Radiance of the Seas

Radiance of the Seas Cruise Review to Hawaii

Cruises: 7+ cruises
Review: 1
Helpful Votes: 12

Overall rating:

1 out of 5
Verified Review
Radiance of the Seas

12 Night Hawaii Northbound (Honolulu To Vancouver)

Sail date: May 05, 2017

Ship: Radiance of the Seas

Cabin type: Balcony

Cabin number: 7064

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Boarding the ship at the Honolulu Hawaii Terminal. We arrived at the terminal to drop off our bags before we returned our rental car and were told that that service was not available. We had to drag our bags back to the rental car agency to return our car. Then we had to drag them back through lines to turn them over to the ship. Then we were required to stand in another line for 3 more hours in a hot terminal to get into the ship. This was very had on us since we are seniors and my husband is a diabetic. We thought we were going to pass out since there was no place to sit and rest. In over 20 years of cruising we have never had this type of problems. This was very unsatisfactory. Dining Room Experience: The first night prior to arriving at the dining room the hostess made our reservations for 5:30 pm every night of the cruise. On the 2nd and 3rd night when approaching the dining room we were stopped and told we did not have reservations but were seated at the same table as the first night. During dinner the 3rd night we explained the troubles we were having to the Matidee and by the 4th day we had reservation without problem. We purchased all of our excursions through the cruise line. We discovered that we paid as much as $50.00 per ticket then if we would have booked just outside the ship at the end of the pier. The first excursion we were to meet at 9:00am in the Aurora theater to meet the tender to go ashore for the excursion. We arrive at 8:40am only to discover the ship guide was leading the excursion group out of the theater without checking to see if all tour passengers were present. The tour didn't start until 10:15am what was the rush??? We almost missed the tour. The first tour was organized onboard the ship, but all others the passengers had to meet the tour on the pier. Our tour in Maui were we were tendered to land, our excursion was not organized onboard. We had to self tender from the ship not as a tour group but along with all other passengers going ashore which made it very had to get ashore on time. Very unpleasant. This was the most disorganized vacation we have ever had.

 

Ship experiences

Food and Dining

5 out of 5
We found over the years that the cuts of meats and nicer selections of foods offered by the ship were not the same level of quality as prior years. The Chef did a great job working with the lesser quality of food. It appears that Royal Caribbean HQ has drastically reduced the food allowances on the ships.

Entertainment

5 out of 5

Service and Staff

5 out of 5
Our stateroom attendant Mr. Floriano Fernandes was outstanding. He performed his stateroom services in a very professional, courteous and friendly manner. He is a true asset to Royal Caribbean Cruise Line. He made our stay very nice. Our Dining Room Waiter Mr. Agnel and Assistant Waiter Ms. Nur (dining room table 468 were very professional, courteous, knowledgeable and friendly. They presented each meal in a very formal trained manner. They are a true asset to Royal Caribbean Cruise Line. They made our meals very enjoyable.

Cabin / Stateroom

5 out of 5
Our stateroom attendant Mr. Floriano Fernandes was outstanding. He performed his stateroom services in a very professional, courteous and friendly manner. He is a true asset to Royal Caribbean Cruise Line. He made our stay very nice.

Ship tip

Embarking/Debarking Ship: Be prepared to stand in long lines with very little organization as a result (we feel) due to the poor management of the cruise line.

Ports of call

Honolulu, Oahu

5 out of 5

Kailua-Kona, Hawaii

5 out of 5

Hilo, Hawaii

5 out of 5

Nawiliwili, Kauai

5 out of 5

Lahaina, Maui

5 out of 5

Vancouver (Canada Place), British Columbia

5 out of 5
Was this review helpful? 12

1 Comment

jono70    7 years ago

Hubby didn't think to just drop you and the bags at the terminal; take the car back on his own and meet you back there? Would've saved a lot of hassle. And finding out later that tours booked on the ship are dearer? No surprises there.

Other reviews of this sailing