Queen Mary 2 is showing her age !

Queen Mary 2 Cruise Review to Transatlantic


Contributor Level: Second Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 26

Overall Rating:

2.0 out of 5
Verified Review
7 Night Transatlantic Westbound (Southampton To New York)
Sail Date: May 09, 2014
Ship: Queen Mary 2
Cabin Type: Oceanview
Cabin Number: 5001
Traveled As: Couple
Reviewed: 3 years ago

The hype and "glamour" of sailing on the Queen Mary is not that special. Yes, it is a truly fine ocean liner and handles the North Atlantic well but everything else is just about standard for a Carnival Company owned ship. We've sailed on many of them: COSTA, HAL, the old Carnival back in the 70's. We've also sailed with RCL. Holland America is actually better. The ship is 10 yrs old and could use some facelifting. Sained and dirty carpeting, less than comfortable seating, bath towels like sheets of canvas and buffet food offerings less than sumptuous. Not impressed with how the buffett was organized, always seem to be closing the station we just got to. Food handling was not as sanitary as I would have expected and some of the offerings were just too repititious. The embarkation process was chaos. Over 2 hours to load and not enough staff. They sent an email advising to not arrive till after the lunch hour. Got there at 1:30 and didnt board till 3:30 ! Disembarkation was just as bad. No announcement, crew was surly and nobody knew the status. almost an hour behind schedule. the entertainment was less than stellar, although several good lectures were had. Our dining room staff did well but the menu needs help. Kudo's for carrying a non-alcoholic wine (at $30/btl) and the High Tea was well done. Spending quality time with family compensated for the poor overall experience. Oh, and never got a final on-baord spending statement before leaving !

Food and Dining

3 out of 5
Poor would be a better choice

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5
some were good but many were dis-interested or downright surly

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Stay away from the King's Court Buffett. Hot food should be hot, cold should be cold and cooked food should be well presented.

1 out of 5
Why dig up the streets when you know well in advance that this pecail sailing is scheduled ?
5 out of 5
If you are a US resident, no problem. Long wait for the foreign passport folks
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