Good trip... not the quality I expected

Queen Mary 2 Cruise Review to Canada, New England, New York

Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

3 out of 5
Verified Review
7 Night East Coast Explorer (New York Roundtrip)
Sail Date: October 25, 2010
Ship: Queen Mary 2
Cabin Type: Inside
Traveled As: Singles/Friends
Reviewed: 7 years ago

The ship is grand and quite lovely. Unfortunately I find that other lines provide better onboard activities and entertainment. QM2 did not offer any "theme" nights and I found the menus in the main restaurant bland and lacking in choices. Our waiter was unfriendly and could be quite rude... Example: Each time we would be having a conversation with the couple at the next table, he would physically interupt us by making a scene of clearing the tables and arranging the settings for the morning service. We had the late sitting so it wasn't as though he needed the tables, he just wanted us gone.

Several times when we asked the ship's employees questions, either about the ship or excursions, they did not know the answer. This was very frustrating.

The room was clean but the bed spreads were shabby.

The entertainment was lame. One evening they had a performer whose bio compared him to Danny Kaye, Red Skelton, Victor Borge and Charlie Chaplin. Unless you are over 60-yrs-old, the odds of knowing who those people were is quite slim!!! I have truly experienced better singers and dancers at high school talent shows. When we took in the planetarium show one of the projectors was not working so an entire section of the screen was blank.

Food and Dining

1 out of 5
The dinner selection was limited and what was provided was very bland. There were a few nights that we had to dine in the Kings Court as the selections in Brittania weren't acceptable. The food in Kings Court compares to that of hotel food... and that is not a compliment. Each morning it was almost impossible to get the coffee cups refreshed.


1 out of 5
Extremely lame onboard shows. Two of the performers even made comment to how poorly the shows were going. I find the art auctions and shop sales to be silly wastes of time. The lecture series topics were boring. They had the typical bingo, trivia and casino activities.

Service and Staff

3 out of 5
With the exception of our waiter in Brittania, the staff was friendly. I can not say, however, that anyone was exceptional. We found them lacking in knowledge.

Ship Quality

5 out of 5
The ship is quite pretty and kept very clean.

Cabin / Stateroom

3 out of 5
The room was clean but there were no special details or considerations as found on other ships. Robes and slippers were to have been supplied... we had to ask for the robes. Additionally, we asked for extra blankets and those had to be provided the next day.
3 out of 5
We took the Alogonquin Hotel tour to St Andrews. It was a good tour being that there really isn't much to see/do in New Brunswick. The tour guide did a great job showing and speaking to the few sites and happenings that were available. We enjoyed another lovely lunch that was included at the Algonquin. Overall, New Brunswick was not an especially good port of call.
5 out of 5
Saw Salem and Marblehead. The tour guide was very good. Luncheon was provided at a Salem restaurant and it was quite good. A full day was spent on the tour and it was very much enjoyed.
5 out of 5
Had a great time visiting the mansions and really enjoyed the individual mansion tours. The guides on the tour buses were good. Had time between our two scheduled tours to eat and shop.
Don't Miss: Any and all of the mansions
1 out of 5
Another port without a lot to see/do. We spent the morning exploring on our own. That took less than two hours as there wasn't much to see. Our scheduled tour of Halifax started at 2pm. We walked through a park, had 30 minutes to shop at the same shops we passed in the morning, which was plenty of time as the shopping was extremely limited. Then on to the Citadel where we had a rushed 45 minutes of looking around on our own. The ride back to the ship was a bit strained as the guide was trying to find things to discuss about the city. Outside of the harbor explosion and ties to Titanic, the city doesn't have much of a history or offer any things to do. A lot of discussion was made regarding the high crime... although he did clarify that it was mostly drug crime and that it occurs at night. We encountered a lot of homeless teens and panhandlers.
3 out of 5
The weather was extremely foggy which made for difficult viewing during the Arcadia tour (no fault of the ship or the tour guide). Regardless, we enjoyed what we did see and the lobster bake that was included was great. Bar Harbor was charming and we enjoyed the afternoon touring the shops and park areas by the dock.

Pros: The ship is beautiful

Cons: The staff was not as attentive or knowledgeable as other lines. The onboard entertainment was lame. Limited food choices in the main restaurant.

Recommends Queen Mary 2? No.

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