beautiful ship service stunk

Pride of Hawaii Cruise Review to Hawaii


Contributor Level: Deck Hand
Experience: 2-3 cruises
Review: 1
Helpful Votes: 14

Overall Rating:

3.0 out of 5
Verified Review
7 Night Hawaii (Honolulu Roundtrip)
Sail Date: March 12, 2007
Ship: Pride of Hawaii
Cabin Type: Inside
Traveled As: Singles/Friends
Reviewed: 7 years ago
The ship was a beautiful vessel.. unfortunately the staff did not compliment the ships quality. 13 restuarants and 6 required additional fees. 24hr restuarant service did not exist all kitchens closed at 3am; so on st patricks day after returning to the ship no where to eat. room service only offered cold sandwiches / wraps. Activities were very limited... I understood the freestyle concept but my goodness could there have been any alternatives for people who stayed on the boat. And for those of us who spent hundreds of dollars to go on excursions as recommended by the staff only to be rained out or not have communication with the tours when they were actually cancelled was obsurd. The ship appeared to have limited inexperienced and unenthusiastic staff and you could fell every moment of it.
3 out of 5
active volcano.
Don't Miss: active volcano.
3 out of 5
3 out of 5
active volcano.
Don't Miss: active volcano.
3 out of 5
5 out of 5
The Maui beach at the hotels.
Don't Miss: The Maui beach
5 out of 5
The Maui beach at the hotels.
Don't Miss: The Maui beach
3 out of 5
3 out of 5

Pros: new clean ship

Cons: service poor

Recommends Pride of Hawaii? Yes!

Was this review helpful? 14

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