Most expensive cruise with least enjoyable onboard experience, while visiting the most beautiful US State.

Thanks for sharing

Thanks for the review

This was a ship we traveled on, and it was a jinxed ship from start to finish. First, they lost our luggage. The food was not good, nothing seemed fresh. The only fresh fruit offered was brown bananas and overripe green apples. Most entrees were smothered in spicy sauces and served lukewarm at best. Didn’t have a working bathroom for 3&1/2 days of a six day cruise. We asked for a different stateroom and we were informed it was a full ship, so we were just stuck. Nobody apologized for any of this ever. There were so many situations during this cruise, it was one thing after another. We’re not complainers, never have been. An apology would have gone a long way, never happened. The worst thing was one of the beds in our stateroom was left with dirty sheets contaminated with scabies. We never got credit for any previous cruises, so zero perks offered. We were never so glad to get off a ship in our lives. After flying back to Michigan, we wrote a strongly worded letter to the main office and their weak response was to offer a cheapie voucher for less than $300.00. We used it (felt obligated), another lame and disappointing time. Never again will we sail with Norwegian. The Norwegian company could have done the right thing and refunded part of our money, but chose to basically just blow us off. So unnecessary. Worst customer service we’d ever experienced in our entire lives. We’d been on eleven other cruises with, Carnival, Holland America and Royal Caribbean and never had any of these issues. I just felt ripped off for the money we’d spent and the realities on this ship. We’re not complainers, never have been, but this ship was just awful. We loved Hawaii, but hated this ship. Would go back to Hawaii in a New York second. However this ship, or Norwegian, never again. 😠😠😠

I hope you enjoyed the itinerary. It is a great way to see the islands.

Pride of America is the ship I’ll probably choose when I finally visit Hawaii, because for the reasons stated in another comment it’s able to have the best itinerary even if it’s not the most amazing ship. Depends what your priority is I suppose but for me my Hawaiian cruise will be all about Hawaii. Which I’m glad you enjoyed!

Do research. Only US flag cruise ship in world so it can to all ports in Hawaii without foreign country stop. All supplies from food to fuel come from 2400 miles away to Hawaii. All workers in US labor law. Staff have to b US citizens. Cruise about Hawaii, not party cruise. Going for our 8th time soon.

Just curious, how can you rate something you have not seen? Entertainment should be “NA” since you did not attend. Sorry you did not have a pleasant experience, hope future sailings are more to your liking.