Don’t leave anything behind!

Item: Pride of America
Rating: 1
Author: LoveCruising304

Pride of America Cruise Review

LoveCruising304

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 45

Overall rating:

1 out of 5

7 Night Hawaii (Honolulu Roundtrip)

Sail date: September 07, 2019

Ship: Pride of America

Cabin type: Suite

Cabin number: 13002

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Not sure what to do next! If anyone has come across them please contact me. It would be greatly appreciated!

Embarkation

1 out of 5

My wife and I cruised this cruise from September 7 through September 14, 2019. We stayed in the Deluxe Penthouse Suite 13002 and paid over $9000 for this Cabin. Unfortunately after we disembarked the ship that same day my wife realize she accidentally left her engagement ring, wedding ring and two separate children’s birthstone rings in the nightstand beside the bed right side of the bed. We have had nothing but a huge headache trying to retrieve these items. It would be nice if Norwegian Cruise Lines had a lost and found system that was actually a functioning unit where you can retrieve something that was accidentally left behind. Now let’s be realistic, one of following three people came across these rings, either the maid, the butler or the next people that stayed in the same cabin the following week would have come across these items. The customer service for this whole thing has been beyond pitiful to say the least

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Beware

Thumbs up

Disembarkation

1 out of 5

4 Comments

MountainMama08 1 year ago

Thanks for sharing - sorry for your loss - hopefully your rings were recovered and returned to you.

Thumbs Up 1

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cruisereckoning 4 years ago

Thanks for the review

Thumbs Up 0

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5FDP 4 years ago

I’m sorry this happened but l don’t understand why you didn’t use the room safe (that l know every ship has) or buy the passenger protection program insurance. You’re lucky enough to afford a $9000+ suite so l’m sure a couple hundred dollars more wouldn’t have been the end of the world.

Thumbs Up 0

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lumpy67 5 years ago

I never thought Norwegian was great but lately these stories confirm that they're not.

Thumbs Up 0

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