Pride of America could have been better

Pride of America Cruise Review to Hawaii

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

3 out of 5
Pride of America

7 Night Hawaii (Honolulu Roundtrip)

Sail date: May 27, 2017

Ship: Pride of America

Cabin type: Balcony

Traveled as: Couple

Reviewed: 4 years ago

Review summary

I loved the ports we stopped at and Hawaii was wonderful.  The food was okay.  The selections of food could have been better.  The service should have been better.

The dining experience was the worse.  From one waiter spilling my water in my glass because he was in a hurry and then laughed and walked away.  Not to mention another server who was in a different room during an art auction, he was sleeping in the chair by the bar in the back.  There was a table with glasses and water in a large beverage dispenser.  I poured myself a glass of water, looked around where to put my glass, no table to put it on, so I put it off to the side of that table.  I walk about 15 steps and I hear, "Hey lady, you need to put your glass over here."  I thought I heard that but was confused.  I turned around and saw him standing there, staring at me.  I turned around and just kept walking.  I couldn't belileve it!  Our steward for our room, never introduced himself.  We didn't know who we were to deal with.  

I heard that this ship is employed with US employees.  What a disappointment that was.  My husband and I have decided not to sail on Norwegian anymore.  This cruise was quite costly and it wasn't enjoyable to be treated the way we were in those instances.  Now with all things, there were some good waiters.  We complained about the two guys, and we had the same two new girls the last three nights.  They were wonderful!  Bottom line is we shouldn't have had to experience that kind of treatment.  We have been on approximately 18-20 cruises.  We're not new at this.  Take this comment for what you will.

I do love Hawaii though!

Ship experiences

Food and Dining

3 out of 5
Food was kind of blah. Nothing to rave about. Guess the days of being served escargot, crab legs or lobster are over. However, the pricey cruise is still going up in price. They keep taking away but their consistent on raising the rates.

Onboard Activities

3 out of 5


1 out of 5
Seemed all the same, kind of blaze' for me.

Children's Programs

3 out of 5
We didn't have kids with us.

Service and Staff

1 out of 5
Not the best. Some of them were so rude. In the cafateria, the staff were dressed pretty messy. Just not up to par. Some of the staff were congregating by the stairs talking, like they were on break. It was like they didn't realize they were supposed to be working. I've never seen that kind of behavior on a ship before. Odd.

Ship Quality

5 out of 5
The ship was very clean. It was nice to have shops to go through.

Cabin / Stateroom

5 out of 5

Ship tip

Don't expect to be pampered like you are on other cruises. It's just not there. Sorry.

Ports of call

Honolulu, Oahu

3 out of 5

Hilo, Hawaii

3 out of 5

Nawiliwili, Kauai

3 out of 5
This was our favorite island! Take the helicopter ride! We did the 6 hr trip. 55 minutes in the air, then a van ride through the island and "Domi" was our guide. He was amazing! Go for it!
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